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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1367 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,367 reviews
  • Rated 5 out of 5 stars

    The Quick Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team of Justin Heath and Chris were fabulous. They were knowledgable and answered a lot of questions that I had and that was very helpful to me. They were professional in every way possible. Very careful, and cared about doing a good job for the customer. I was very happy to have them work on my home entertainment equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice gentlemen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The process was very professionally completed. Unfortunately, the first TV was broken out of the box, but it was removed, placed back in the box, returned and a replacement was ordered. When it came in, the same crew returned and had it back up on the wall quickly and professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation of 55" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came and mounted our new 55" TV in a very efficient and knowledgeable way. They were able to use our old mount. They answered any of our questions. Highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation of my LG C2 television was flawless. The crew did a perfect job of installing it on a wall mount along with initial set up. Went over some of the basics to get me started. Professional from start to finish. Cannot recommend enough.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad for the W

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give a 5 star rating as the installers were nothing short of professional and very well organized. But my original appointment had to be rescheduled due to a computer glitch so I waited 3 extra days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mount for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the geek squad mount an extra tv mount not only was the job done beautifully Shawn and Joshua were excellent. Very knowledgeable, polite and very professional. I would definitely recommend best buy and the installation done by the geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are good - Scary Good !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the Bomb ! They know what they are doing, have seen it all and have all the right tools and equipment. My mounting wall was concrete with a layer of plaster and paint. They handled it like it was solid wood with the greatest of ease.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bravo, Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can’t go wrong with a Geek Squad! Our technician were knowledgeable, friendly, and got the tricky job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Pro's know what to do. Let them. Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came in and did all the work while I watched. I avoided all the headaches of unpacking, lifting, reading instructions, organizing cables, clean up, hauling away trash, and wiping sweat off of my forehead. A no brainer investment. They were finished in no time because they do it all day long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Bracket

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the mounting bracket that was recommended by the Geek Squad people that showed up to install our new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both Tech arrived at assigned time and did an excellent job with the installation. They then set up the TV and provided an overview of how the TV works and all the settings. After that, they cleaned up the area and took all the trash with them. I plan on using the Geek squad again for all my electronics needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation and support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was seamless the GeekSquad was very professional and skill level was excellent. The Geek Squad installed all devices and theyperforms exactly what we was looking for our outdoor entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys were Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were great. Excellent job! They took care of all of my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was impressed on the great job the Geek Team did for us. They were very careful installing our new smart tv above the fireplace and they walked us through on how to operate the the tv. It was worth paying a professional like them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    remounting of a tv after a move - mounting went well took an extra visit to fine tune settings with sound bar and fire stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING GEEK SQUAD!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents who came to my home were AMAZING!!! They were quick, on time, and they know their stuff! I could not believe how quickly they did everything. And they were so friendly and professional. I'm very glad the salesman at Best Buy talked me into hiring them to install my system. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a Great Job of Installing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mount is a great mount. It folds into the wall so the TV is almost dead flat. It installs easily and the TV securely clips on. The Geek Squad had it up and going in less than 15 minutes. Very happy with this mount!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Was Fast!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Know exactly what they are doing. Showed me how to use my new device. Answered all my questions. Left my place clean and neat. I will use them again in the future. Very professional and courteous. Came with all the right tools to do the job right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unusual TV mount in a cabinet with the TV 30+ inches away from the wall. Took 3 to complete this service. While the cable hook up looks a bit messy, they were almost able to get the TV level which is difficult given the distance from the wall. Pleased with the overall service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quick and very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and very knowledgeable with very awesome customer service

    I would recommend this to a friend