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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1367 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,367 reviews
  • Rated 5 out of 5 stars

    Geek squad 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went over and beyond , everything went smoothly but the sound bar was defective! The guys went and got another one and installed it in half an hour. Made sure everything worked properly! Will rate them 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, called to tell me when to except them, went right to work, quickly go tv mounted & set up, sat down & went thru channels, tv set up, showed features of the tv. Technician was very knowledgable & courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time and very efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation went very smoothly and quickly. I wish I could request the same team to install my orher TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad's superior service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a wonderful job mounting my 75" TV! A timely and secure mount to my brick will have us enjoying programs for years to come! Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a great job , were friendly and efficient, and took all the trash packaging away. We were very okeased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed and mount our television were excellent. They were courteous, knowledgeable and got the job done in a timely manner. They were also, mindful and respectful of our property during the installation process. Very pleased!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phenomenal Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team did a phenomenal job minting my TV. They made it look so easy and where in and out of my house. Very punctual and respectful through the whole process. They even programmed my TV and made sure I understood all the functions before they left.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great service

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great service.....................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super helpful and patient with old people. They figured out a complex situation with an existing built-in sound system and helped us to be able to drop our expensive cable bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys were very good and courteous. They arrived on time and got the work done with no mess left for me to clean. They were awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    persistent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very personable had to come back second time due to wall needing repair . even though was marked they drilled extra hole in my wall , doesn't show since TV there. would recommend the geek squad as they are pretty knowledgeable and prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad live up to expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech's Joseph and Victor were great! They were quick and even helped with leveling TV I mounted. My internet was disconnected during installation due to construction in the middle of last installation and I was able to call them to walk me through the last set up by phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service installer was great. He mounted the TV and ran the necessary wires through the wall. His work quickly put our minds at ease when we saw how meticulous he was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting 65 inch smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a difficult job to mount a 65 inch smart tv above the fireplace but they did an excellent job and you can't see any wires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents mounted the TV and made all necessary connects to the accessories. Both agents were very polite and professional. When the install was completed, they took the time to explain what was done and then proceeded to show how everything worked, I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very patient, knowledgeable and went above and beyond to help me. In the end I didn’t get my TV mounted because the would be dangerous and the agent was very diligent and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They Rock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t sure the TV could be mounted to the stone above the fireplace. Our tech didn’t even bat an eye. He was very personable and easy going. Highly recommend Geek Squad for TV installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Guys Were Entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were personable and funny. They installed my 65" tv with precision and explained why a Sonos speaker would create a much better sound than the tv's actual speakers.....and they were right!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gabriel and Matt were very nice and polite Cleaned up everything nicely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Could not have done it without them!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great. had done work in the building before so knew what they needed and how to properly install the TV on a brick wall.

    I would recommend this to a friend