Customer Ratings & Reviews
- SKU:
- 6462887
Customer reviews
Rating 4.5 out of 5 stars with 1367 reviews
(1,367 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Installation Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two techs that installed the mount and TV did a great job. They installed them on a beautiful rock wall with uneven surface. They were very personable and obviously have the skills needed for a tough installation like this one.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best! Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the better install and delivery service calls I have ever had and Geek squad techs really know what they are doing and not only installed and hung this TV to specifications, they went above and beyond to make sure I was completely satisfied and taken care of before leaving the call. Awesome experience.
I would recommend this to a friendRated 5 out of 5 stars
Great Job done by the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team arrived on time and went right to work. They were knowledgeable and did an outstanding job. Creating the best possible solution for my new TV setup. I would recommend adding Totaltech for this purchase since you get all the advantages for 1 year for the price of the install and future installs are included.
I would recommend this to a friendRated 4 out of 5 stars
Installation Win
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an existing mount, but the LG TV I purchased had the mounting element at it's base and would have caused the TV to sit abnormally low on the wall. Craig recommended we move the mount up. I appreciate that he brought this out and allowed me to make the call before proceeding adding more holes to my wall.
I would recommend this to a friendRated 5 out of 5 stars
Anthony was an Excellent Geek Squad installer!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony of the Geek Squad did an excellent job of installing our 55” TV over our fireplace mantle. He was ver professional and very precise on his mounting of the TV and attachment of the dish box and accessories that needed to be attached to the back of the tv. He could not have done a better job and he was punctual in his appointment time and the completion of the installation.
I would recommend this to a friendRated 4 out of 5 stars
NOT ENOUGH SWIVEL
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item is fine. The problem is that we were misled in the store when we bought it. We were told that it absolutely would swivel our new TV out 90 degrees to the wall. The GEEK Squad delivered and installed it. IT WILL NOT SWIVEL 90 DEGREES TO THE WALL. We should have been led to a larger mount for our new TV while buying in the store.
I would recommend this to a friendRated 5 out of 5 stars
they did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i bought a 75 inch sony and the best sanus mount. when you are getting something that big, it's time to let the professionals put it up for you. they were done in 45 minutes with a chore that i am sure would have taken me hours. they did a fine job and were also able to answer every question i had. i have always been impressed with geek squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted, installed and got me up and running. They were super kind, knowledgeable, very helpful, kept the area clean and provided exceptional customer service. If I could give more stars, I would!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love Geek Squad! Great service and technical experts!! There are installations I could do and have but having the Geek Squad professionals come in is great. I know the job they do will be right, to code, and if it is not right or something breaks they will fix the problem no questions asked. Thank you!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad went above and beyond!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad went above and beyond my expectations! I had the wrong mounting bracket, so they went back to Best Buy, got the correct bracket, returned to my house, and completed the installation that day. I was beyond hreatgul for not having to reschedule!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was awesome! Super friendly and efficient; used shoe coverings and kept work area very neat and of course removed all related trash. Kept me informed throughout project.
I would recommend this to a friendRated 5 out of 5 stars
Great job on the install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I only wanted a mount, basic connect and verification all was working as expected while the rest of the LR was being upgraded and had the Geek Squad do this as a "just in case" moment. The guys did a great job putting the mount (full motion) and TV up. They were efficient, knowledgeable and even cleaned up after themselves.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad not required
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did not require Geek Squad service due to the fact that I picked up my Sonos sub and installed it myself. The only difficulty I had was interfacing my IPhone with my wifi. I discovered this was because I have a small metal band around my phone cover that interfered with the connection with the wifi. Once I removed it the installation was smooth and pleasurable.
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brad and Skyler were excellent. They mounted my TV on my fireplace profile as I requested; took time to demo the features of the Frame TV which I had purchased. I was most impressed.
I would recommend this to a friendRated 5 out of 5 stars
Yay for Geek Squad AGents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Garrett Heins was the best agent. He was extremely helpful and went beyond by setting up all my apps and telling me what I needed to do to get those ugly cords and cables hidden away.
I would recommend this to a friendRated 5 out of 5 stars
Everyone should have the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I cannot express enough how fabulous the Geek Squad team was in everything they did with the mounting of the TV's and building up the TV-Fireplace stand - omg - just obsoletely worth every penny I spent to have the Geek Squad in my life.
I would recommend this to a friendRated 4 out of 5 stars
Nice work, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted the TV beautifully, even centered it above the mantel. Only issue we had was he couldn't get it working. He suspected electrical outlet wasn't properly connected. After he left, I checked the batteries in the remote and noticed one was installed incorrectly. Once corrected, it worked perfectly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad ce to mount my new smart tv and sound bar. I am very pleased with their ability to mount everything without any wires showing. They were even nice enough to ensure my sound system worked before leaving.
I would recommend this to a friendRated 5 out of 5 stars
Universal Mount was a life saver!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The universal mount is coming in handy since the lead design consultant sold us the incorrect projector for our space. Luckily the this mount they already installed will work with another projector of our choice! Be sure you work with someone who knows how to measure distance/image/screen size etc.
I would recommend this to a friendRated 5 out of 5 stars
Tv&Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With the advance electronics today you may need the advice of a good technician. The cost can save you money in the long run. The Geek Squad at Best Buy can recommend the right equipment and finish a professional installation.
I would recommend this to a friend
