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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1367 reviews

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  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,367 reviews
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They know there stuff and they are very patient with you when making sure you know how to operate the equipment. I love the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of getting the tv and soundbar mounted properly. Their knowledge of how to do this was invaluable. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy! 10/10 would recommend!! Definitely could not have done it myself! They also installed me Sonos sound bar :) which was not part of the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great people would recommend for anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only took them 1hr. and 15 minutes to disconnect a 75 inch and replace it with a 77 inch and hook everything up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv mounting service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men from the Best Buy Geek Squad were the best! They hung 3 TV's in our Air BnB and did an amazing job and even swapped out a tv mount I had bought from Best Buy for a more adequate one. I am very impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again the Geek Squad installers were incredible. Not only competent and great communicators but nice guys to have around. Kudos to Marco and Ethan, they are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the men who came were professional and efficient. They answered any questions that I had. They also explained how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Chris is amazing He perfectly mounted our new 65 inch TV above the fireplace giving us the ability to tilt it so we can view it from our kitchen as well. He has the patience of a saint making sure all the functionalities were explained to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appreciated having the installation service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable. Pleasant, prompt service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad had excellent communications with us prior to their arrival. They had all the parts and tools that were needed and were very professional. They even downloaded all of the apps we use and made sure they were working properly. Well Done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome install…glad i left it professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installers were excellent. Well trained, they new exactly what to do and even recommendations for the tv settings. i specifically chose best buy because I wanted turnkey service. They absolutely met my expectations and would bot hesitate to use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install of 77 OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV fine and cleaned up the area well. We did not notice until later that they broke a stone off the fireplace. We were able to repair it but it would have been nice if we were told.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn't happy with the initial installation but, to their credit, the Geek Squad came back and adjusted the mounting at no charge. I now feel that I can wholeheartedly recommend them. I'm glad we went with Best Buy and the Geek Squad for our TV and mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Super Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were expert, knowledgeable, friendly and respectful. We are very pleased with their service. We would recommend their service to everyone, and plan to continue calling on them, for futured help and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For Your Eyes Only

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys did an amazing job in mounting the tvs and setting them up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal sound bar mount it great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents suggested a mount for my soundbar when they mounted my TV over the fireplace. I'm glad I purchased it. It works, and looks, great. Much better than having the soundbar on the fireplace mantle as I had (poorly) planned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They dismounted the broken TV and re-mounted the new TV in about 20 minutes. That included clearing out the packaging, aligning the TV angle for me and setting up the streaming service for me. Great work guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these guys! They have wall-mounted several TVs with hidden power cords and have always done an awesome job. Also very professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Call Geek Squad for you installation needs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad came out and installed my 75” LG NANO 90. They mounted the articulating mount to the wasp and the screen. Then they placed the screen onto the mount. It’s not going to fall off! Also, Geek Squad ran cables in the walls for a seamless look!

    I would recommend this to a friend