Customer Ratings & Reviews

Geek Squad was professional and very helpful. They worked with the itv service to make everything work correctly. WE had some issues connecting the internet service, but finally worked it out

Geek Squad was great. Installed wall mount on inside of my built in cabinet. Used two pieces of wood to make it very secure. Tv is larger than cabinet opening by 8 inches. LOVE IT.

The agents were on time, professional and extremely well trained and knowledgeable. They mounted 2 TVs (1 outside). We couldn’t be happier with the job they did.

The we a dynamic dual fast and efficient and cleaned up as the worked if I need any more installation I hope I get them again

Excellent and friendly. Installation was quick anD made sure we understood how to use our new equipment. The agent was able to answer all of our questions and was knowledgeable about the product.

The television was properly installed over my fireplace as I requested.

This refrigerator looks very pretty, we loved how it looked! However after just a few months, the insulation walling inside the freezer portion fell off and we are no longer able to slide the top tray into the freezer. Food items keep on falling over the bottom tray to the back of the freezer. This prevents us from closing the bottom freezer tray and we have to fish the items from below the bottom tray which is difficult to do. When we called best buy to use the “1st year manufacturer’s warranty” we were told that the fallen insulation is considered “ physical damage”. We only then found out how limited the manufacturer’s and extended warranty was. During purchase, we were told that the warranties covered everything. We find this to be deceptive and are very disappointed after decades of being Best Buy customers.

Thorough excellent service! Punctual, answered all questions, explained & reviewed all television set up procedures.

The agents were super quick this install you can definitely tell they knew what they were doing. Great job!

Fantastic install couldn’t be happier with the service I received from the folks at geek squad! The pics speak for themselves.

The team did a great job hanging my TV over fire place.

Very professional. Showed up on time. Clean accurate install. Absolutely recommend GS for fifficult installs

Our installers were excellent and accommodated all our requests. Wish we could have them for every installation!

Very nice knowledgeable guy. Harkens came hook the tv up we just love it so much everything is so neat we love our tv from tv and service

Team did great installing The Frame TV and shared photos below

Great communication throughout process, offered different options, ensured everything was great before leaving

Quick and easy work leaving a satisfied customer! I was nervous

Difficult mounting surface but the installers were friendly and helpful making it work.

Installed an outdoor television. Set up and install was easy and fast.

Agent was great!! Waiting was neat, efficient, and very friendly