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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1367 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,367 reviews
  • Rated 5 out of 5 stars

    Full motion feature

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full motion feature works great for 55” tv. Great benefit for room with sun glare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service! Techs were knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way to Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always Amazing with their knowledge and great assistance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service and set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in a timely manner, professional and quickly completed set-up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Individuals were very professional in going the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super and friendly people annd I appreciate it so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Mess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted on a brick fireplace and it came out perfect. And no mess after!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional, very patient and friendly at the Heritage Trace, Ft. Worth Tx location

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Squad for mine and parents installation very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV very professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great experience. There were no wires hanging and very professional

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation agents initially mounted the TV incorrectly, and I had to explain—using a translator app—how the mount was supposed to be installed. As a result, we now have additional drywall repairs to complete. In addition, the agents did not leave the mount covers or the backup mount that came with the TV. The agents were nice, but it was awkward explaining they didn’t do it correctly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and professional. Made sure I was familiar with all components

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BB GS installers are amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BB GS installers are amazing! The 3rd party ones not so attentive to details.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solves it again!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mounting with no mess and no fuss. Great people to have work in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    instal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very efficient & profesional service got done as promised

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good job! Fast and professional service. I highly recommend Geek Squad services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted over fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad mounted TV over fireplace and hooked up AV receiver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great at their job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were the best. They did there Erik perfect and made sure I was happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of mounting the TV wall mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad conected TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV over my fireplace and connected it to all my devices.

    I would recommend this to a friend