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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1367 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,367 reviews
  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy to someone else take care of the work and clean up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting TV 70 inches above fireplace

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service on mounting of my 70 inch TV above my fireplace

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the geek squad. They always get my systems working and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Employees

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will use them again! So great and helpful! Keep them as employees!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was professionally installed as requested. Great communication and instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having our new Samsung professionally mounted was a good decision.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excleent installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job very efficiently and mounted the TV to my satisfation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS MOUNTED AND CONNECTED ALL DEVICES. GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movies at home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV! Love the quality including picture and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Friendly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient, friendly service. The guys came on time and did a great job!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing job again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd time I have used Geed Squad for TV mounting due to the Total Tech program and it will definitely be my last. Again, I pretty much had to tell them how to do their job. . . how to route cables and connect equipment for proper positioning against the wall and worst all. . . how to measure for proper mounting. . . as they had to drill holes 5 times before getting the TV positioned correctly. Unbelievable and this was especially concerning as it was a very large 85" TV. They don't zip tie anything up and just leave wires and components hanging loose behind the TV. I had to tie it all up myself after they left so the cables wouldn't keep falling down and showing under the TV. Will get rid of total tech and hire a true professional next time for sure.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of tv !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were so careful with our house, & didn’t even leave a mess!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was completed quickly and clean up w.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this service gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect time to use this service for TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding agents! They were friendly, courteous and kind!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job bt the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on time. Very professional and new what they were doing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good if included with TotalTech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed if you are mounting on surface other than sheetrock.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive add on in addition to tv mounting fee, they do not help with adding or relocating studs so it was mounted too high for me where the wires show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Service is very good. Made the install easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job again!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job as usual!! Very professional and courteous.

    I would recommend this to a friend