Customer Ratings & Reviews
- SKU:
- 6462887
Customer reviews
Rating 4.5 out of 5 stars with 1367 reviews
(1,367 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.9
Rating 4.9 out of 5 stars
Customers are saying
Customers appreciate that Add-On Specialized Surfaces products work and look great, and that mounting is easy with no issues. Customers also enjoy the product's sleek appearance and connectivity to their devices. There were no Cons mentioned in the reviews.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Not satisfied with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv and soundbar are not connected properly, wires are exposed, and techs put a chip in our brand new mantle above the fireplace.
No, I would not recommend this to a friendRated 1 out of 5 stars
had to hire someone else to hang my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.anything on 1/4/22. My TV bought last Sept was not hung by the Geek Squad because they came out 3 times & said they could not hang it. I
No, I would not recommend this to a friendRated 1 out of 5 stars
What a disaster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have 16 holes in my wall and ceiling and no tv great work!
No, I would not recommend this to a friendRated 1 out of 5 stars
GEEK SQUAD NEED TO FIX
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is not leveled. I can’t get anyone on the phone to have them return to fix.
No, I would not recommend this to a friendRated 1 out of 5 stars
Too expensive I’d hang it myself next time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crazy expensive I think next time I would do it my self
No, I would not recommend this to a friendRated 1 out of 5 stars
Ugly mess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV mounted over fireplace as requested, but looked terrible with wires left dangling down side of wall.
No, I would not recommend this to a friendRated 1 out of 5 stars
No Show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never showed for schedule appointment canceled without my knowledge
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor, Poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So poor the service, I cancelled my contract. After a poor initial installation, no one would come back to follow up
No, I would not recommend this to a friendRated 1 out of 5 stars
Installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They installed my tv but still not positioned correctly, it's still facing downward.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek squad were unable to install my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were not able to complete this service, I had to outsource it
No, I would not recommend this to a friendRated 1 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Check your records. This order was canceled because of three no-shows.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad Bracket Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think it was the first time the 3rd party vendor had seen this bracket.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not done! Technician was a no-show. Promised to be there, but does not respond to messages.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible communication
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install was fine eventually. The delay in getting the job completed was horrendous.
No, I would not recommend this to a friendRated 1 out of 5 stars
Geek Squad does not know how to install the TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was delivered and mounted. It had been replaced twice but still not working. No proper response.
No, I would not recommend this to a friendRated 1 out of 5 stars
Appointment canceled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My appointments were canceled several times without explanation
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs decided they could not mount my tv, so I have a 65 inch tv on the floor. Bummer!
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t use Besbuy Installation even if it is free!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were terrible. Wasted 2 days and the job still isn’t done!
No, I would not recommend this to a friendRated 1 out of 5 stars
WOAT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst Service of All Time. Nobody I have talked to has been helpful at all or ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
Regretting this purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst service ever, unhelpful customer service, no communication at all!!!!!!!!!
No, I would not recommend this to a friend