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Customer reviews

Rating 4.5 out of 5 stars with 357 reviews

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88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 357 reviews
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great Home Instillation Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and friendly installers and great installation experience. Highly recommend!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad was quick.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very professional and knowledgeable. The television was mounted and working in a very timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new 83" TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our new 83" LG G model TV on a concrete wall, switched two other TVs (one also had to be mounted on a concrete wall), set up our surround sound system, and showed us how to use the new TV to its best advantage. They were friendly, professional and courteous the whole time. Really knew what they were doing. Would highly recommend Best Buy and their Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really happy with the installation the technicians were very professional!

    I would recommend this to a friend
  • Cons mentioned:
    Mounting distance

    Rated 2 out of 5 stars

    Overpriced installation service and basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installation service did not meet my expectations. While the TV was mounted, the service felt rushed and very basic, especially considering the high cost. The installer did not organize the cables, did not leave the area clean, and even left the TV box in my home. There was little attention to detail or professionalism. In addition, the TV Basic Mounting 55 is nothing special. It is very basic and feels oversized, causing the TV to sit too far away from the wall, which negatively affects the overall appearance. For a generic Best Buy brand mount that costs close to $200, I expected much better quality and design. While both the service and the mount technically do their job, neither justifies the price. Based on this experience, I would not hire Geek Squad again for TV installation, nor would I purchase this mount again.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Very impressive speed on installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the tv to my Liking and height. They finished the job under 45 minutes. Super impressive

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 4 out of 5 stars

    Late arrival but fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was performed by Manada. The tech was very late but he was very fast and knowledgable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a great installation team that monuted it perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and smooth, very professional, hook up everything and cleaned up

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job installing my tv. They were very knowledgeable and knew just what to do.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Well worth getting for larger TV setups

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came in and set everything up efficiently and thoroughly. Was completed quickly and reliably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad was quick and did a good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great. Made sure everything was good before they left.

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast service installed on wall took away box. Didnt have to lay a hand on it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job I have absolutely no complaints about this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was professional and cared about doing quality work.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Outstanding Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that installed our TV were absolutely amazing. Incredibly professional and knowledgeable. Worth every penny spent for installation.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great use it for my 100 inch TV when they came to install it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! Team was considerate, careful and knowledgeable. Couldn’t be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome installers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went super smooth and everything looks great!

    I would recommend this to a friend
  • Pros mentioned:
    Installation speed

    Rated 5 out of 5 stars

    Geek Squad installed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit was easy to install and they were able to get it set up quickly.

    I would recommend this to a friend