Customer Ratings & Reviews
Customer reviews
Rating 4.2 out of 5 stars with 864 reviews
(864 customer reviews)to a friend
Rated 5 out of 5 stars
Difference made!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and thorough. Noticed a difference right away. Settings were adjusted specifically for the room. Lots of light in the room, so adjustments really helped the picture quality!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Super Job! My TV picture looks great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After almost 2 hours the ISF Tech really knew how to use his Calman equipment. The TV picture on my Q80R looks smooth and colors were natural. I am VERY happy with what he was able to do.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agents were very professional and knowledgeable and extremely courteous. They calibrated the color on my TV. I was very happy with their excellent service.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a phenomenal job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad person did a phenomenal job. He explained everything and made sure my wife and I where happy with the calibration. I would recommend them to my friends and family.
This review is from TV Calibration
I would recommend this to a friendRated 1 out of 5 stars
You won’t get all the service description says
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will get a nice ISF certified person that will calibrate one setting day OR nite. You will NOT get an output of a before and after. You will not get a copy of what was changed. If you have an LG TV like me, go to Reddit or AVForum and use settings listed there. I can’t tell ANY difference after calibration and I used the AVForum settings. When I asked for the before/after settings he said “we don’t do that anymore because it’s too hard with the BB firewall and our field laptops to send the settings to customers.” When I asked for a list of what he change he said “you can copy that from the TV, just go thru the (12) menus” So how about the calibration for the dark room? “It’s not really going to be that much different, so I don’t do it unless you have a theater room”. Would I like a partial refund? Yes. They did something, even if I can’t notice, but they did not deliver what was purchased.
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi EricT,
I’m sorry to hear that your recent TV calibration didn’t live up to your expectations.
Our Agents should be setting up both a Day and a Night mode for you, and we should be sending a calibration report as well.
Please give us a call at 1-800-GEEKSQUAD (1-800-433-5778) to talk to someone about getting someone back out to your home to get the service completed.
Rated 5 out of 5 stars
see the difference with a calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad agent was very good at explaining what he was doing. he explained what i should see after he was finished. he showed me a before and after graph. there is definatly a difference in picture.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did an excellent job!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend purchasing the TV calibration! It makes a huge difference and looks so realistic! I'm very satisfied and will be purchasing the calibration for future TV purchases
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Best technicians ever/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member was very professional and thorough. He explained each step and made recommendations to keep our television operating at peak performance.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Best picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job of calibrating the picture on my Sony OLED and explaining what he did and why. Love the outcome and the picture. Couldn’t have asked for more!
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Calibration of TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad individual’s that came to my home were very professional and new exactly what they were doing. I totally impressed with their knowledge.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
tv calibration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peter, the best buy calibrator, did a great job in movie mode on my 65in Samsung q90t tv. Everything I watch looks better in movie mode now. Thanks Peter.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
TV calibration
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who came from Geek Squad was courteous, knowledgeable, and did a great job of calibration the TV. Was very happy with the TV before and even more so now.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Job Well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to come out a couple times, but not to a fault of their own. Very professional person that came out. Friendly and trustworthy - even left him here while we ran to store to get something we needed. Job well done! Thanks.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Geek sguad did a calibration on my lg oled tv.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents we very professional ,friendly,and helpful.They called beforehand to let me know they were on the way.TV picture was better when they were done glad I had it done.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
GREAT PICTURE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.HAD MY LG 55 NANO CELL TV CALIBRATED , AND I LOVE IT. IT MADE MY PIC LOOK GREAT. WOULD RECCOMMEND BUYING TOTAL GEEK SQUAD FOR YEAR, AND THEN PURCHASE CALIBRATION.
This review is from TV Calibration
I would recommend this to a friendRated 5 out of 5 stars
Very personable and competent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my tv professionally calibrated. The agent was quick and answered all my questions. I was very impressed with the level of service that he provided.
This review is from TV Calibration
I would recommend this to a friendRated 3 out of 5 stars
TV CALIBRATION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not so sure about this. My wife wanted it done, she’s not sure about it either. We reverted our old settings.
This review is from TV Calibration
No, I would not recommend this to a friendRated 5 out of 5 stars
Pleasantly Surprised At The End Result
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to admit that I was not expecting to be impressed on the calibration of our new television set. Thought we were probably wasting our money. The picture was so good to start with, how could it be improved? However, it really did look better after the tech did the calibration. (It is done approximately one month after you have the television installed.) He showed me what he was doing and how he was adjusting the colors, especially facial colors. He showed me the "before and after" results, which was interesting. I liked the end result so much that I decided to have him calibrate our older Panasonic plasma tv while he was here. Very pleased with the result!
This review is from TV Calibration
I would recommend this to a friendRated 1 out of 5 stars
Didn’t even happen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I paid for the Calibration at the store and they told me they were having computer issues so they couldn’t schedule it. They said they were going to call me so we can schedule it. That didn’t happen so I had to call myself. They said they were going to look into it and call me back. Again, it didn’t happen so I went back to the store. They manager was very nice and said he was going to call other offices and make sure it would be scheduled for me blah blah blah. He “promised” someone was going to call me back in the next 2 days. 4 days passed and nobody called me so I went back to the store and asked for my money back. The guy who did the return said he was going to let the manager know. I was expecting at least a call from the manager since was all about “I take care of my clients blah blah blah”. I understand these are difficult times but if there’s no availability, then don’t sell the service. I had to spend so much time on the phone and back and forth to the store and at the end of the day, nothing was resolved.
This review is from TV Calibration
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Sophisticated gear and skill in using it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was skeptical at first at value of new TV calibration, but now a believer. Got member rate for in-home service call, so a bargain to boot. Great tech, punctual, experienced.
This review is from TV Calibration
I would recommend this to a friend
