Customer Ratings & Reviews

Not rushed and knowledgable tech. Willing to show what was done and answer other needed questions how to operate.

Overall satisfied with install and setup great communication and on time

The agent was professional and punctual, and he spent the time to calibrate our tv correctly!

My new TV was effected by a lightning strike. The guys from Best Buy came out and calibrated the TV. It now looks better than new.

I highly recommend getting the calibration done on your television. It made a very big difference and the Geek Squad tech made it a great experience.

The service agent never told us what he was doing.

We enjoy the quick and thorough service provided by the Geek Squad. Your techs are always a pleasure to have in our home. Thank You!

The technician calibrated my TV, showed me the various differences in color selection and answered any questions I had.

I would recommend this service to anyone who buys a mid to high tier set. The color is great for all types of programming. They also take into account the ambient light in the viewing area. My specific set (out of the box) had an ambient light sensor that was causing my picture to be overly dark. Not any more. The technician really knew his stuff and was able to explain most things so that I understood what he was talking about. He even e-mailed me a report with settings after the calibration process. I will not buy another set unless I have this service done. There is a burn-in period of 100 or so hours before they will do the calibration.

I have to say that I was very impressed by the Geek Squad service when it came to TV calibration. Jason gave me two calls letting me know exactly when he would be here, then spent 2 hours working on the TV to get it just right. He explained exactly what he was doing. Not only did he adjust the TV, but he made sure all of the other components were setup correctly as well. (apparently I had a setting incorrect on my XBOX One S that he fixed). At the end, he emailed me a complete report of the before and after settings which was pretty cool. I would definitely use this service again.

Ken (Geek Squad Agent) calibrated our Samsung Q90R TV. He did an amazing job.

Besides optimizing my new tv they helped with a few AV questions I had

Was looking forward to this was not disappointed service was excellent tech explained everything that was done while doing calibration

The technician came on time and after he did all adjustments the TV looks extremely good, great color contrast, I highly recommend for this service .

The agents did a very good job with installation of my television. They arrived on time and were very clean and professional.

It took adapting, but the team did a great job. I also got the tv calibrated which improved the picture.

Agent calibrated my new television and it looks amazing! Great customer service

If you want to maximize the color and true capabilities of HDR and 4K. Go for the TV calibration. You won't regret it!

Agent was very diligent in calibrating our QLed television. It now has true to life coloring. Very worthwhile service.

I had my tv calibrated after I purchased the Geek Squad package for my appliances. My TV looks so much better. Worth the money.