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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 864 reviews

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81%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 864 reviews
  • Rated 5 out of 5 stars

    Assistance with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had lot of info from salesman about the TV I purchased. He was very helpful and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad unboxed TV, and had it set up and working pretty quick, plus entered all my passwords for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv callibratiin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great add on to our TV package when we purchased our new television. 75 inch screen is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents got everything set up quickly and explained the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technical support!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was timely, and installed all my other devices to my new TV, good job!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well protected and highly professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did an excellent Jon recalibration got my new smart TVs and recommending some valuable changes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very knowledgeable associate. Helped with more than just calibration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job and explained how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV calibration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech's were on time knowledge and friendly. Techs made sure we understood what they did and why.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went great with the installation by Geek Sq

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Team was very helpful, professional, and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent calibrated my tv. $50 co pay if you have geek squad membership. Great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service ! TV looks Fantastic !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agent calibrated our tv and it looks fantastic !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roy and his helper were awesome. The Tyler store was very helpful in my purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great but he said there was not very much that needed calibration so there wasn’t much of a difference....the plus is that I bought a good tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Calibration

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It made my TV sharpener in color and it did what it was supposed to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option when purchasing new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam was an excellent technician. Explained each step during the calibration process. Was very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV looks great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I notice more details and the colors are more accurate when watching my tv in the calibrated mode.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    payed for service and no service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchase a tv calibration on Sept 14 2020 and the salesman told me there will be somebody from Best Buy that contact you within 24 to 48 hours. I keep getting emails to go ahead and make a appointment but its says there are no days available and to call 1-800-433-5778 and talk to them and they can't make appointment. But they say they can't help me ether. I just wish somebody would contact me and to let me know something and update or make an appointment. I thinking of just cancelling the service.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to bring this to our attention. I'm sorry to hear that you've been waiting on a call and no one has reached out yet. It's always frustrating to feel neglected and like your time was wasted. We'd be happy to look into this for you and see what's going on. It sounds like the appointment is still sitting in a draft status and may need to be recreated. I'd recommend heading in or calling over to your local Best Buy store to get this resolved. You can find information about your local store at www.bestbuy.com/storelocator.

  • Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad David Ortiz spent at least 3 hours. The difference after the calibration was dramatically improved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up Webroot Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th agent set up the Webroot Security on my Computer. Very fast and efficient

    I would recommend this to a friend