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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 516 reviews
  • Rated 5 out of 5 stars

    Haul Away service was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old clunker of a TV that I was replacing with a newer model. The whole experience was excellent and I am probably going to use this service again for my other appliances that I plan on replacing soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that brought my new TV and hauled away my old TV were extremely nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old Sony TV and Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff has great about taking old and not working TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Haul-Away is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed the new TV and hauled away the old one. Eliminating the problem of disposing of old electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV removal was excellent! Too bad the salesman neglected to tell the tech how heavy the old TV was. The tech worked his butt off but he managed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence in servitude

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that Came out, was extremely professional! Be understanding about my two year old , who is energetic, and all over the place; and answered any/all questions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great old tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great tv for 12 years, i bought it at Best Buy as well. Still working well. Hated to lst it go but I had no other place to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the fee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great service. I wish they would waive the fee if you are getting a delivery at the same time but it’s nice to know it is being properly recycled and disposed of. Delivery guys were super nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for grabbing my old tv!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't even know Best Buy recycled old tech. Glad they do! They were very accommodating with scheduling and were precisely on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geat install job

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers arrived on time and installed the tv as ordered. They even assembled a tv stand which wasn't listed on the install job. They had a little trouble lifting out the old tv since it weight close to 300 pounds. All boxes and debris were cleaned up and hauled away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to mount my tv were quick and nice. Would recommend the qeek squad installation to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Azeris did an outstanding job in installing my new TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a Smile done Expertly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV for the guest bedroom and the Best Buy staff did an excellent job in getting everything to connect properly. Staff is friendly, courteous, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV hauled away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a flat screen TV that I needed removed and when they delivered my new washer and dryer, they hauled it away along with my old washer and dryer. Made it very convenient so we didn't have to haul it away ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and the experience was unbelievably good. I would do it all over on any new purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV haul away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up to have my old TV set hauled away and the guys did an amazing job. I had a 36 inch Sony that was an older tube type television which had only been used for 6 months. It weighed a ton but they managed to carry it out to the truck. They did a great job and it was worth the price to have them haul it away!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away That and That… yea . . .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the opportunity to have an old appliance hauled away immediately is a wonderful privilege, a gift in and of itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great in-home delivery experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home delivery, set-up and haul away was so professionaly done by Brian. My husband andvI were so grateful we tipped him because he helped us sync everything to the new tv and instructed us on how to operate everything. Great service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    team1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was fast end efficient the worker was polite, helpful with suggestions and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old TV Haul Away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought new flat panel TV and needed to dispose of old 32" console boat anchor. Technicians that came to install new TV carried it out like it was nothing. Impressive. I didn't have to worry about where to take it and, because of its weight, how to get it there.

    I would recommend this to a friend