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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 516 reviews
  • Rated 5 out of 5 stars

    Appreciate the Haul-Away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV and was glad to have this haul-away plan so I didn't have to figure out what to do with the old TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and beautiful picture. Changing channels is a little off, but I assume it’s due to my Internet cable connection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away of heavy TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech hauled away heavy old TV without a problem. Well worth money paid to have Best Buy get rid of it for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FGO - Delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a call from the delivery company prior to their arrival. Arrived right on time and hauled away my old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with installation service.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was outstanding. My old set up was very outdated, but the servicemen were able to disassemble it and adapt the tv mount to my new larger tv. They were very professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great supplemental offer from the Best Buy membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad personnel timely, knowledgeable and efficient. They provided “best practices” for use and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ESPN plus

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have used more help on connecting to ESPN plus, did not realize it would be an issue with LG tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Team recycle old TVs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and were able to get my 32 inch Tube TV out and it weighed about 200 pounds. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get out old business

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that this was the best value for my money and to haul away the other one of no use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vizio set up and removal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee was very professional and courteous. He removed our old TV and set up the new one very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hassle free

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When Ive used this service in the past it was great, Best Buy took away my old Sony LCD without any questions asked. Much appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad I purchased this TCL TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 55 inch TCL TV has a great picture and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service to use. They came and hauled away all of the old home theater system. Saved me from having to make many trips to get rid of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proper disposal made me very happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My older 48-inch TV was hauled away to be disposed of safely and properly. I did not have to lift anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV haul away

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem with taking the old TV and it was even an antique. Installation of the new TV was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old projection tv was hauled away with no trouble. I was pleased with the professionalism of the haulers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad tech brought in, set up and took away the old TV. It was great not to have to deal with the old one myself. And they recycle the old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV all the way

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased several television from Best Buy and it’s great that I was able to get rid of my old tube television as it’s almost impossible to dispose of them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is superb!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service to haul away old TV was ideal! Driver was efficient, courteous & prompt. Thank you

    I would recommend this to a friend