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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 516 reviews
  • Rated 5 out of 5 stars

    Oh, to be as strong as those Geek men!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad disposed of 2 old TV’s. One was heavy, the other was VERY heavy. VERY, VERY, VERY! They grunted and groaned and kept on smiling. Highly recommend that service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the easiest and safest method available to dispose of our 50 inch TV because a lot of places that would've done it for free were closed because of COVID-19

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jared our technician was excellent give him a 10+ stars couldn't have had bettter service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional installation. Offered some alternatives that would hide the wires from the Sound Bar to the TV etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We really like the voice feature.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our TV. We especially like the voice feature. It is great for streaming and cable alike. It works great with Alexa.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy is a pathetic joke.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service. The worst I've ever seen I've even reviewed the service and submitted it to Best Buy and now they are asking for more I will never do business with Best Buy again in my lifetime. Is that not clear enough for you guys please stop contacting me immediately

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pefect option for old tv's

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went with the tv haul away option to take our older tv to tv heaven. This was a perfect option for me and took all headache in dealing with it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed old TV quickly and professionally. Saved my trying to figure out how to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Best Buy’s employees hooked up my new Samsung tv and removed and took my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by the Geek Squad team

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my old TV down and hauled away with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek squad guys delivered and set up my new tv they also hauled away the old one. They were very professional in doing their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony V Vega tv leaves

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sad to see my Sony V Vega tv leave, It was a great tv with a great picture for it's time. I had it for over 16 years but it was time to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old Tv was hauled away in a rapid and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the Geek Squad came to install my 65" Sony TV they took the old 32" TV away. It was a really big help since my husband and I are older folks are we unable to move it. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV take away

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Take away team was half day early -- but two Geek Squad agents finished the job in 10-15 mins.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv take away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For reasonable price Bestbuy took away our old flat screen tv. That was much easier than having to get rid of it ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant believe these guys picked up my old 36" tv with ease not damaging anything in my house. I know it was extremely heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option works when you have a heavy tv to be removed. Remember to let Best Buy know the size and weight so that they send an extra person to remove tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul-away: what's to review?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy haul-away of defunct TV does exactly what one would expect: equipment is removed w/o fuss or muss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best technician of all. We had a small snag but he quickly figured out the problem.

    I would recommend this to a friend