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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 516 reviews
  • Rated 5 out of 5 stars

    Made things easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent add-on service with the membership -- highly recommended if you get a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Haul

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend was nervous to all the old TV to be taken away. But, I appreciate the Technician’s honesty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Haul Away is a Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great service to haul away our older, very heavy TV. It would have been hard for us to do this on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recycling TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivery men went straight to work and didn’t make a mess. Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new smart tv, old one died. It works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I have always had great luck with Sony products. TV is fantastic. We are enjoying the TV…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gentleman delivered items and picked up and hauled off tv that was not working.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the delivery person took all boxes and old set with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HappyWithGeekSquad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hauled away our old TV and cleaned up well, taking the box from the new TV , etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RandyR

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has excellent picture quality and color---a bit too expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew delivering the 50" TV were great. Very friendly and took great care. It was truly appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ThanksBestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for better service. Grant was very informative and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV and existing components were connected to perfection. Old TV was hauled away.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Explained New TV Set Up

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hauled away old TV and patiently explained to me new set up. Well trained, professional, answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked out perfectly for us. They picked up our old TV; no fuss, no muss for us. Saved us a trip for a reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service and Advice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisifed with the Geek Squad service and their advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful men that came to haul away my televisions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very convenient.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good feature with Totaltech. Install with haul away free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was super

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great, patient and helpful. After setting up the TV he thoroughly explained the set's operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Joesph

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was fantastic, very professional and helpful. My TV bracket I ordered never showed up. Joseph did the standard set up.

    I would recommend this to a friend