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Customer Ratings & Reviews

Highly rated by customers for:

Customer reviews

Rating 4.5 out of 5 stars with 516 reviews

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Rating by feature

  • Service

    Rating 4.5 out of 5 stars

  • Professionalism

    Rating 4.6 out of 5 stars

  • Expertise

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers commend the Add-On TV Haul-Away (55" and Smaller) for its overall performance. Customers appreciate its portability. The speed and size are also well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 516 reviews
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman took my old tv away with no issues. Very polite

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to recycle!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having to get rid of our old heavy tv would have been a real challenge. Haul away was wonderful!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nightmare

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communications breakdown between store and Geek Squad. Sent one man for a two man job. Left Sony 32 inch tube tv in middle of my living room for 3 days. Required me to get corporate manager to resolve in a timely fashion. Company needs to work on communication. Guys that finally came and hauled it away were great. I am now satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul Away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Guys are great at this I recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get rid of the old television since you can’t throw them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Haul Away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Removal of the old TV when the new one was delivered was something I would not do without. What a great convenience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful television set. Great picture. Easy to u

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful television set. Great picture. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done. On time and nicely remove my old projection TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD JOB

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY DID A GOOD JOB ARRIVED ON TIME HAULED AWAY OUR OLD NON-WORKING TV NO COMPLAINTS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huntland

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer took care and time to install correctly. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good hookup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skylar hooked up the tv quickly and efficiently. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service offered by Best Buy to haul away my old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BYESONY

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, after 30? years, I said goodbye to my SONY TRINITRON 26" inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation technicians did a Great Job. Professional and Knowledgeable

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No follow-up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was not completed as originally discussed. Internet cable left exposed. Was told that wireless equipment was available via Best Buy and that I would receive help to acquire that needed equipment. I was unable to get any response or help from technician after they left my house. Very disappointed with that aspect of the overall installation. A response to this situation would be much appreciated.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TOOK OLD TV AWAY AS PLANNED.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad took away the old TV as scheduled and did a great job. Cleaned up every thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest way to dispose of old tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was great to have them remove the old set. It was a heavy tube Sony that served us well

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NEVER USING BEST BUY FOR ANYTHING AGAIN.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEVER USING BEST BUY FOR ANYTHING AGAIN. I scheduled this service 3 weeks ago and today was the first availability they had to remove and haul away a tv no longer working. I am moving tomorrow and told them this. They advised me last night by email - NO PHONE CALL - that I would have to reschedule. I spent an hour on the phone and they could not perform the service. I am moving tomorrow. I called another company that will be here in the next 2 hours.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service provided. Very friendly and knowledgeable. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were knowledgeable, professional and did a very nice job. Highly recommended.

    I would recommend this to a friend