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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install TV and swivel stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew exactly what to do. They was fast to install and programmed my remote as well as show me a few things. It was worth paying them to install my new TV and swivel stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DADDYDICKDAMONODYSSEYARKSONOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Mounted EVERYTHING. They did my gaming monitor, Xbox Series X, PS5Pro, Nintendo Switch, Soundbar System and so much more. (I HELPED OF COURSE BUT THEY DID MOSTLY EVERYTHING.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Capable agents, a valuable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very skilled, knowledgeable, and helpful. They removed my old TV and my new one setup, hooked up, and working very quickly. They helped me learn hiw to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service in Borrego Springs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up even though my phone was not receiving calls that they were on the way. They did a great job and made sure my Samsung TV is set up completely. Kudos to the team!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to my rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 stars! The Geek Squad answered the questions I had, they showed me the functions of my new tv as well as the remote. They were very informative with setting up my tv. They cleaned up afterwards and were very thoughtful as well as friendly and knowledgeable. I would highly recommend them to my friends and family members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 85" QLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the Samsung 85" QLED TV. It has a beautiful picture and great clarity. Like being at a movie theater in our great room. The room measures 19 ft. by 23 ft. and the size is perfect for the room. I highly recommend it if you have enough room in your home for it. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job of setting up my new tv and hauling away the trash/boxes. Hauling/installing such a large tv is hard so I appreciate their help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for TV installation? The answer, yes!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were in and out in less than 45 minutes These guys were a couple of pros. You could tell that this was not the first 98 inch TV that they had probably even hung today.!! Five stars highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad service was promt and courteous!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my television was prompt, courteous, and great at his job. He set up and connected everything. He explained how to use the television and the remote. Every question I had was answered. I would recommend this service to everyone. I have already told a lot of people how fabulous the service was. I really needed someone to set up my television and your good squad service was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey & Justin were absolutely fantastic support. They had the forethought to bring protective blankets to facilitate removal & installation of the new TV & prevent potential damage to the mantel. They were thorough, understood all the nuances of my 15 year-old system & ensured that the new TV worked flawlessly after installation. They took the time to ensure I understood the integration of multiple remotes for both my receiver & cable box as well as the new TV. In addition, Casey provided updates on their arrival time well in advance of the actual appointment. Casey was very knowledgeable, professional & a huge help in getting everything set up. He even took a little extra time to tidy up the cord connections so the installation look clean & orderly. And the haul-away of my HEAVY, 60" plasma went well also. I was 100% satisfied with everything. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the clarity of the picture and the size. So much clearer than our older T.V. Because we are senior citizens, the Smart T.V. is smarter than we are, and the streaming features have been more difficult to navigate, but we'll figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our tv and connected it to all our devices. Made sure everything was working good before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No question Geek Squad could not answer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony & Randal were the best! Very knowledgeable and could answer all questions. Explained everything thoroughly in words to our understanding. Was able to get our new tv up and running with connections to all of our accessories. Surround sound and blue ray player. Even showed me how to connect our phones to the tv. Thank you Anthony & Randal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be calling the Geek Squad whenever we need he

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Squad took our older great room TV and installed it in the office. They made fast work of removing the existing office tv and got it ready for the recycling team who would arrive later in the day. next they made quick work of mounting the great room tv on the existing wall mount, and centered it securely. They did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with my Geek squad service. I bought the 85 inch QLED 90C Samsung so I needed their help. They were wonderful in setting up my television, Wi-Fi, remotes and making sure my Blu-ray player, DIRECTV and even my firestick were connected and working great with the Samsung. They calibrated the Samsung with very good sound quality and picture quality that they knew worked very well with this QLED 90C TV. I’m so happy that I did the haul away because my 50 inch plasma was just way too heavy and they easily recycle that for me. Thank you Geek squad, I really appreciate your help! I included photos before/after of my old 50 inch plasma to my new 85 inch Samsung, love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two service techs did an outstanding job connecting my LG G3 and connecting the surround sound speckers up, The base has never sounded so good. They went above and beyond to replace a connection on my bass speaker. True professionals and very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service!!! Nothing short of amazing!! The agents were prompt, professional, and very careful, they even covered their shoes before entering my home. The installation took all about 20 minutes. They tested the TV to ensure it was properly installed as well. I have recommended Geek Squad to everyone. The two agents were soo very polite and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great. Just the bad thing is had to pay for them to open box and set on shelf. What a scam

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    77”, LG With 3rd party delivery went Smooth

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, picture is Stunning. Delivery and setup went smoothly and on the Date scheduled. 3rd Party Delivery with knowledgeable delivery Team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful & professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a perfect, crystal clear picture and amazing sound. Streaming any show/app is incredible! I will buy another one if I ever need another tv. The Geek Squad arrived with this TV & so carefully mounted it to the wall. The two gentleman arrived on time, answered all of our questions and went above and beyond!

    I would recommend this to a friend