Customer Ratings & Reviews

THE YOUNG MAN THAT DELIVERED/SET UP THE TV WAS VERY POLITE AND DID A GREAT JOB. Unfortunately, he is the only one at the Geek Squad and the store in Morehead City that I would ever want to deal with again. For that reason, I wouldn't recommend Geek Squad or Best Buy at Morehead City.

Installers set up new TV and home theater system. They did a good job. Took theeir time. Highly recommend this service.

The technicians came and removed and replaced the 65inch TCL Roku TV while making it a point of explaining to me what they were doing during installation. They also offered to show how to operate the TV. Outstanding customer service.

Adam and Darek were very professional and efficient in their installation and in the subsequent install of the eero net that we added a couple of weeks later. I would be happy to recommend them and the services to anyone looking for assistance in setting up a system. They definitely exceeded my expectations.

I exchanged the 55 inch TV to a 75 inch TV. Leo and Max did an excellent job installing it. They went above and beyond the call of duty

The Geek crew did my TV installation perfect. Exactly where I wanted the TV to hang. They were neat and careful. And they know how to get around little, or big, unforeseen issues. You and your friend trying to hang a big TV will make a mess and you'll end up with damage to your house/walls. Use these guys instead and avoid the headaches. It's cheap insurance.

Preston was excellent. Carefully set up my new tv and remotes.

Absolutely the best service there is. They were on time they were very efficient very nice and patient and the one fellow named Justin was very skilled and he was very kind to me and my 96-year-old mother. I do recommend the geek squad I am glad I have them to help me for the next four years.

Both agents were very knowledgeable, courteous and friendly. There is nothing that could be improved about their service. They did the Geek Squad proud. Everything was explained and demonstrated with care and attention. Hope to get same guys next time round!

Excellent work. The two people worked great as a team, kept me up-to-date on what they were doing. They wall-mounted the TV where the old one had been and wlked me through the controls. Friendly, professional service.

We recently acquired a 65" TV, and we couldn't be happier with it. What truly distinguishes this TV are its incredible colors and deep black, resulting in flawless imagery. Additionally, it seamlessly complements our Bose bar speakers. The Geek Squad handled the delivery and installation impeccably; their professionalism was evident as they patiently addressed all our inquiries. Their expertise even led us to invest in an extended warranty, a decision we don't typically make. Overall, we're extremely pleased with this entire transaction.

The two gentlemen who brought me my tv were very friendly and knowledgeable. The one who actually installed my TV was very helpful. He made sure that I understood how to operate my TV, the tv remote control and the cable box remote control. I was very pleased.

The guys from Geek Squad were courteous and efficient in setting up my TV. I appreciated them calling to ask if they could come earlier and everything was up and running in no time. They were a terrific team!

Being senior citizens, new technology is daunting for us. So when we bought our new TV, we needed it delivered anyway so we decided to have the squad come and set it up for us. They were great. Clean and efficient. They connected our set top box, receiver, Apple TV and DVD and programmed the remotes. They were very patient with us and made sure we were good before leaving.

Geek Squad guy knew his stuff! He is was on the ball. Would use them again!

The Television was fixed, didn't have to buy or have it replaced; thanks to the Geek Squad Techs; they knew their job and did an excellent one; call the Geek Squad, the techs are very knowledgeable

I recently disconnected my cable equipment and i wasn't able to connect the cables properly so i could listen to my tv through my surround sound. Geek Squad team was knowledgeable they changed some settings on my reciever and moved a couple of cables to the proper ports. We made sure everything was working properly before they left. Money well spent.

Geek Squad did a terrific job setting up my new 65" Samsung television. They reorganized all of my cables and tie wrapped them and they reprogrammed each of my remotes to work with the television, Xfinity box, and the Xbox S that I had. They also configured my Samsung Soundbar to work in conjunction with the television. Everything worked great following their setup.

The agent was able to bring my TV up to my second floor apartment and install it with no issues.

I was very pleased with the Geek Squad's representative. He was efficient, polite, helpful and knowledgeable. Well worth the cost!