Customer Ratings & Reviews

Bought a firestick and had the tech team come out and connect it to my TV and stereo receiver. Very knowledgeable technician, very helpful. The firestick works great and is much more convenient than having a remote for the TV and a seperate remote for the stereo receiver.

Leon and LJ of Maryland provided professional service while imparting product knowledge and demonstrating how to use the features of my new TV. I'm glad that I have Geek Squad membership because of access to experts like Leon and LJ; but most importantly, I have peace of mind and confidence in the technical support I received.

The agents mounted it perfect. Rrally have enjoyed it

Very easy to set-up and connect other equipment. Took 2 guys maybe 15 minutes total, It would have taken me at least an hour or two. They calibrated the tv, made compatible with my existing remotes so that was great. Very professional, took extreme care in unpacking tv from box, laying a pad down to collect dirt and debris.

They mounted my TV and soundbar on the wall, did an excellent job, As it is always best when you buy something from Best Buy to have them come and install it for you. I could not give them a higher rating, they are the best !!!! Always very courteous and informative, they always answer any questions you may have.

Tv setup was perfect and the taught me how to use my new tv! Worth the money!

Geek Squad personnel were just exceptional. Provided me w/an accurate ETA, then installed the TV is a MOST charismatic & helpful way, AND in a MOST time-efficient manner. I use them a lot, & they certainly deserve a 5-star rating--every time!

We purchased our LG Nano TV from Best Buy in January. It replaced the 14 yr old 70" Vizio we had. This Television has the most beautiful picture. The colors are amazing. It is like having the actors right in your living room or being in a movie theatre.

Had a fireplace console installed. I disconnected my home theater ( didn't take a picture) old sch how hard. Well had to call the squad and the rest is history. Up and running, understanding more of the systems capabilities. Great and professional guys.

The Geek Squad employee set up my LG tv for me and showed me how to operate it. I did not have it mounted but could never have lifted it to my TV console

These were real professionals: Prompt, fast and very competent.

The team that set-up my TV, both times, were great and extremely helpful.

Setup was flawless. Quick and efficient. The best job ever.

They came a bit earlier than planned, but I have no complaints. The technicians were friendly and professional (which is more than I can say for the in-house staff), and had my television installed in less than 45 minutes!!! The Samsung 43 inch flatscreen is a joy to watch and I will be a returning customer to Best Buy at some point. Thanks again.

I had our new TV on the stand in which the old one sat. The Geek Squad rep. brought the TV in and took the old one out. Set up in good working order. Very polite, clean and showed us how to use the TV, sound bar. Very happy with the delivery and set up.

Setup was fast and extremely friendly. They taught me everything I needed to know. They did an excellent job in minutes.

These guys were very knowledgeable and went out of the way to make sure I was happy and knew how to operate my tv.

The two Geek Squad agents showed up early (which was great), were extremely competent, and did their job very efficiently and quickly. I was so impressed with both of them. They wore masks and booties and cleaned up. What more could anyone want?

Mitch and Brady were prompt and courteous. Had my Toshiba set up quickly and explained all the features. Helped me set up my Internet connection on the tv. Very helpful team!

I am unable to lift a TV this size by myself so I needed the TV delivered and connected. The Geek Squad representative arrived at the specified time and was extremely thorough with the installation and instructions for operations. He also took my old TV which was extremely heavy and I was worried about how to get rid of it. It was definitely worth the price to hire the Geek Squad.