Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18770 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 111 Showing 2,201-2,220 of 18,770 reviews
  • Rated 5 out of 5 stars

    installer not geek squad member, but excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was excellent & did a great job installing this product.He left no mess & took my old TV, which he was told to do.. When I use this service again, I hope he is the one that comes to my home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Picture is great and all the features are easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's worth it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad were both polite and knowledgeable. They set up the TV quickly without any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad expertly set up my new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A next-day delivery with friendly, expert service. The agents removed the old set for recycling and placed the new set on the stand. They completed the set-up and explained options on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job of setting up my new TV. They even set up Netflix so it was in the TV and I just had to say the word and it came on. I didn't know the TV could do that. I offered the 2 guys money to move and set up my old TV into another room. They did it and refused any money. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid installation.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation team did a fantastic job. Quickly and correctly installed and explained the operation of the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians came and removed and replaced the 65inch TCL Roku TV while making it a point of explaining to me what they were doing during installation. They also offered to show how to operate the TV. Outstanding customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always the Geek Squad is the best, we use them for computer set up, and with our phones. Never an issue at home or in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Marco was excellent!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Marco was very knowledgeable about the product and set up. He was so helpful in making sure we knew how to use and enjoy our system. VERY patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent installation process

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job of setting up my television, sound bar and Blu-ray unit that I had just purchased. In addition they connected a prior purchase so that all components work together, television, Sound stand, Blu-ray unit and even a VCR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kennedy and Scott super techs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home setup ws great. Kennedy and Scott were right on time. They were very efficient and set everthing up for us. I didn't realize how much there was to do. We would have had a difficult time knowing alol the steps to set up. They explained everything to us. They were a huge help. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT GEEK SQUAD!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOBBY/OMAR DID AN OUTSTANDING JOB CONNENECTING MY NEW LG TV! BOBBY ALSO SHOWED ME HOW TO USE MY NEW REMOTE TOO. I WAS VERY IMPRESSED WITH THEIR WORK! THEY BOTH RECEIVE AN "A+" FROM A VERY HAPPY GEEK SQUAD CUSTOMER!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation by geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Knowledgeable and informative. Two technicians set up the tv completely. Walked me through all aspects of usage. They were helpful and not in a “hurry” to get to another appointment. The cleaned up all packaging and even took my old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t needed mounted. Kyle set up,or TV perfectly. We were very impressed bio much, that will always use Geek Squard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total professionals. On schedule, courteous, careful installation, removed all packing and cleaned area. Answered all questions and gave complete instructions for operation and care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Blessing in Disguise!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within 20 minutes or less, everything was connected, up and running. Old LG TV removed, hauled away (including new Sony TV box), Contact to advise the appropriate expected time of arrival and Geek Squad Crew's name, was very much appreciated. Great follow-up, and pleasant team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery/Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job. The guys we very careful and making sure that install and explain every details. They clean up before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad provided quality service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my TV in a short amount of time, and gave me instructions helping me with apps. They were professional and very polite. I would recommend their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knew what they were sping.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good dudes, they know what they are doing. It was worth it to me due to the size of the TV to have setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad set-up, gave instructions, took trash SUPER!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, took TV home, & Squad later set-up. SUPER!!

    I would recommend this to a friend