Customer Ratings & Reviews

The guy came in and made sure everything was working properly. He explained how to work the romote after using one from another company, I have gotten use to using.

Excellent size, easy to use, sharp picture, quality.

The agents connected our TV quickly. They were polite and knowledgeable, We were so pleased with the agents we are hoping to get the same 2 agents to install a ring security system for us.

Quick and Easy. Ryan arrived on time and in 123 minutes my new TV was set up and the picture was clear and beautiful! Thank you

Sometimes, dealing with upgrading TVs can be a pain. Although they are generally a pretty simple process, we have all kinds of devices hooked up to our TVs which then need reprogramming & setup to accomplish a smooth transition. I took the easy route and called the Geek Squad. I made a great decision and highly recommend it.

They were polite, friendly and professional . They showed up shocking early in my scheduled time frame and actually explained how to navigate between my TV, DVD and cable. There was an accidental schedule overbook. The 2nd crew was nice enough to explain one last thing and then take the one remaining box that had been forgotten.

The agent delivered both the 55" & 43" TVs I purchased within the time frame promised. He disconnected my old non-working TVs and connected the new ones in their respective locations. He set up my satellite, blue-ray, remotes, set up my internet and streaming services with my credentials, showed me all the smart features of the TVs and answered any questions I had. He was friendly and professional, and extremely knowledgeable and efficient. There was no cleanup because he removed all the packaging from the house. He also hauled off the old TV which was great because I wouldn't have known how to dispose of it safely myself. I was quite impressed with the agent and all he did, all in about an hour from start to finish. He didn't rush, he was just very efficient.

The TV has such a wonderful clear picture and is easy to operate.

Wonderful tech. Very knowledgeable and informative he really hooked up my tv so I could easily use it

Austin and Bailey did a great job. Called before they arrived, got there right on time, and did a great job setting up the new TV while taking away the old one. Helpful and professional throughout. Made for a great experience.

Great service! Arrived on time. Got tv set up efficiently and completely. This is our first smart tv so they also were thorough in explaining how to operate it. Really pleased with whole experience.

My agent did a good job of setting my TV on the pedestal that I already had. Connected the TV and set up the settings. I don't know where best buy got the fact that I had it mounted, sorry.

Agent was very patient, helpful and professional in solving set up problems.

The agents had our TV and stand assembled quickly. They were meticulous. Very knowledgeable, answered any questions, and made sure we could run everything prior to their leaving. Great team. Highly Recommended and Appreciated

The agents were very knowledgeable and coached through the aspects of the new TV and the monitor. They gave us a lot of information that made our use of our new TV easy even after they left. They were personable and offered advice on several related tech subjects

Why pay to have a tv installed? Because technician brought correct cords, hooked up existing Roku, explained how the model works and programmed two remotes. He got everything right the first time, not after incorrect consumer installation and much frustration. Worth the money!

Yes, and they did an excellent job. They were done quickly and cleaned up afterward. Helped me get it programmed for my favorite streaming channels and made sure they had answered all my questions.

I am enjoying my new bigger and brighter TV. Pictures are clear and the sound is good.

George and Richard did a super fantastic job of mounting and installing both a 65" screen wafer thin TV and a soundbar. The job was made difficult because of the infrastructure (or lack thereof) beneath the wallboard and on top of the cement block chimney. But they found a way and, in doing so, made zero mess and left the house in perfect order. George and Richard studied the situation, did some testing, lots of adjusting before holes were drilled, and then had to make changes on the fly, but still did a perfect job. I'd have them back in a heartbeat. Couldn't have asked for more or better. They were very communicative and professional, too.

First vendor installer bewildered, follow up by Geek Squad to correct problem excellent.