Customer Ratings & Reviews

The agents took great care with delivery and install of my new TV. They made sure I understood how it all worked. Very professional.

The service was fast, very knowledgeable technician.

With today's highly technical innovations, there was just no way I wanted to spend time and energy trying to understand all the instructions for installing my new TV and Router, Best Buy performed the installation quickly and proceeded to optimize the options and features far better than I would have done. This was money well spent and I would do it again in a heartbeat.

The GS team were personable, knowledgeable , were on time and had me set up in no time. Explained everything to m clearly. Good experience

The agent mounted my TV and did an excellent job. Best Buy contracted this job to someone else.

This is the Second LG TV I have purchased and the Quality of the Picture is always great

The agents, hooked up the sound systems for my TV and stereo speakers, they were capable and quick, showed me how to use the remotes for both systems to get the optimal output

Representatives delivered television and connected necessary equipment. They were very friendly and answered our questions.

Gregory and his colleague did a wonderful job of disconnecting my old TV and installing the new TCL. They offered helpful information and advice. They were also very professional, on time and pleasant. Five-star review!

The agents installed my TV above my fireplace. They acted in a very professional & efficient manner.

The guy came in and made sure everything was working properly. He explained how to work the romote after using one from another company, I have gotten use to using.

The Geek Squad is fantastic,!! They installed and programmed the new TV and made sure we were 100 percent knowledgeable as to all of the operations. They answered all questions and demonstrated all functions. They were very professional and friendly and made sure we were pleased

I was very pleased. My new tv was set up and everything I had on the old tv was put on the new one and it works great!

There was a mix up that resulted in three delivery/installation dates before I received my new TV. This was not the fault of the GEEK SQUAD. The crew was on time, efficient, professional, and answered every question I had. When they left everything was clean and orderly. I could not ask for more.

These guys are the best. They are knowledgeable and professional. They not only set everything up but they asked me how I used the device and customized it for me.

The installation team also programmed our remotes to allow easy operation of the TV's we bought. They explained options regarding other remotes they had available if we were interested, but no hard sell attempt which was appreciated. We ended up not purchasing any additional remotes and are completely satisfied with the operation for both entertainment systems.

The Best Buy tech did a great job and he showed me how to use my new Hisense smart tv. I hope I can learn how he did everything I was shown.

They showed up on the early side of appointment window. Install was quick and simple, plus they made sure it worked before they left.

Smooth shipping and installation. Setup was a breeze with Apple TV.

The two original Geek Squad Service personnel Joe & Marlon were absolutely the best. They were knowledgeable friendly and did a fantastic job on the Double installation of the new Samsun (Superior)4KSUHD-950 Model plus mounting and hook-up of the other T.V. after assembling the new Stand. They took care of both Service orders in one visit. Only recommend Geek Squad personnel.