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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    I am glad that we had this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service/install technician came as scheduled and installed the TV correctly and it worked very well. Fully explained the controls and related items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick, complete install at a fair price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    right on time, set up quickly showed me and my wife how the primary features work, cleaned up when finished. everything i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PRO Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installers who were well versed and knowledgeable. Polite and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! One nice young man manage to install this 55 inch new TV and move my old to another room and hook up for us. Everything was done and explained to me in less than 2 hours. Geek Squad is so efficient! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a amazing set up, they were very professional and worked with me to set up my 85in Samsung tv.. And were in and out in no time and answered all my questions. Would use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY GUY !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! The guys seemed to know what they were doing and had my tv set up and running in no time . they were also able to answer some questions I had about wifi routers . I'd recommend this service for anyone who needs it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Expert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installer advised me how to protect my new TV because it is close to my AC. He moved the table where the TV was placed and adjusted the swivel stand so that there would be no condensation touching the TV. He also told me what cable to buy so that the TV image would fill the entire screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was timely as scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was pleasant and helpful. He set our new television and made all of the connections needed and explained and answered all of our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad tech were Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician setup Tv and sure all components were working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered and mounted on my tv stand. Set up cable box and answered all my questions. I have a small Roku in a bedroom from a few years ago and they waited while all channels were downloaded and worked. Connected via ethernet instead of wi-fi. Removed all packaging and moved my 120lb. plasma to another room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed the TV and made sure it worked, which it did at that time. Had to call again because it didn't work as they said it would. Tried to resolve on phone but couldn't do it so sent an agent out. He got it working and taught me how to do several things I did not know. Good service. I did try calling the original agent which he said I could but he didn't respond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell McClure did an exceptional job with delivery, set up and explanation of my new TV. He was punctual and enthusiastic. He also gave me advice and suggestions for my audio/visual system. I cannot recommend the service more highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional &Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen set up my TV quickly and explained the setup. They also went out of there way to pick up and setup a TV stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad at it's best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad brought my 86 inch TV in and set it up! The programed my TV and showed me everything that my TV can do! Thank y'all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed timely!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the tv & setup for a friend. She was happy with the set up. My only complaint is that I asked that the technician call her since the service is at her home. I received at least six calls, and I had to direct the Geek Squad to call my friend's number.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. The technicians who came to my house were absolutely amazing. The TV did not quite fit where I wanted it to go, they figured out a way to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad really helped us out.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was totally knowledgeable and very professional. He set up my set and addressed all my technical issues. My wife and I were very happy with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were here on time. Did an excellent job installing our new tv. Showed us how to operate it and cleaned up very nicely before they left. Very happy with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up our TV, explained the remote and gave tips on best uses. They were patient, thorough and careful of our home. They were on time and removed all packaging. My husband and I were very satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad! It’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my TV and showing me how to use it. He was very patient with me and explained everything. The Geek Squad has helped me many times over the years.

    I would recommend this to a friend