Customer Ratings & Reviews

I just can’t say enough about how wonderful our main service technician was. He went above and beyond to ensure the installation was done properly and quickly as we were on a time crunch. We are extremely appreciative of his professionalism and kindness!

Tech technician was on time, prompt and courteous. Demonstrated how to use all the features of the tv. Made the set up seem simple,

The agents were attentive, efficient, and patient! They set up the TV on our stand and activated the software! We were elated with them!

Shane was wonderful and very helpful in installing my new tv and hooking it up to my cable box and old dvd player and vcr. He also organized all the cables and wires to make them less seen and out of the way. He showed me how to use the new TV which was very helpful and the service was excellent.

The Geek Squad team went out of their way to install my TV after a second attempt. They were very patient took the extra time and made sure to demonstrate the many features including mirroring my iPad !

Very knowledagble and professional set up. Answered all my questions.

Did everything I needed, but the ridicule from the delivery people because I valued my Plasma and had everything hard wired (there were no smart Plasmas when I bought mine) was insulting. Best Buy should let their installation techs know that there are still plasma TV addicts out there, and it was not easy to choose a more modern TV. I like my new TV, but no one likes being judged.

The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.

Geek Squad was in and out by the time I put the leash on the dog. I had to take off the leash to get instruction for operating the new TV. It was so simple, have had no problems since, I should enjoy my tv for years to come.

the squad came in and set up the tv and sound bar, then they cleaned up the trash, great job!

Had a wonderful experience with the techs from the Geek Squad. They were both so knowledgeable and easy to work with. Well worth the extra money.

The technician was very professional and provided excellent service in setting up and connecting my smart TV. He was patient and answered all my questions and also helped me identify the need for fire stick so could connect to apps on my older Panasonic TV which I purchased and he set up for me.

It was great having someone to install and set up our new TV, It didn't take them long, and we didn't have to worry about doing it ourselves and having be wrong.

I had asked for a time early on their delivery route schedule and they accommodated that request very well. The guys were very quick in setting up my TV, obviously experienced in their job. They cleaned up the little mess that was created. They clearly explained the operation of my TV answering my questions so I could understand everything.

The technicians were very knowledgeable about hooking up the new tv. They were very courteous and worked quickly.

Quick and professional setup. A little pricey but worth it.

The agent brought 2 of the same model TVs on the same day which were determined to be defective. I ordered a 3rd from the store, different brand and model and he brought that out, set up, and took the old Tv out with him. I couldn't be happier with service,time and knowledge.

This man was so skilled and personable, very helpful with explanations and tips after install was completed! He was very patient and not in a hurry to leave but very nice to want to be sure and cover all I needed to know! I appreciated this service very much and glad I purchased!

The agent was very efficient and friendly. Helped me put my TV together and program it!! Really appreciated his help.

They were on time and so patient with my questions and friendly too. The team came out and set up my new TV and Sonos sound bar. They also set up my Amazon Prime app on it. Then they showed me how to easily use the remote!! The even labeled my Sonos speaker a Girl cave because I told him that TV was in our girl cave! They were so friendly too!!