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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 18,776 reviews
  • Rated 5 out of 5 stars

    Home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it dun quickly working awesome no trouble in short amount of time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job installing my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith is the technician who brought and installed my new TV. I cannot speak highly enough of him. He called to let me know he was on his way, arrived when he said he would and he went right to work. It didn't take him very long to do the installation and he explained everything he was doing. He also moved my old TV to the family room and set it up. Geek Squad is very fortunate to have an employee like Keith!!! I hope you appreciate him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connect my dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my 85 inches TV, run the cable for the DVD through the wall, remounted the TV neatly and connected the DVD. We are very happy with the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew was very professional. They were able to do the job efficiently & without problems. They instructed me how to use equipment. Overall, very good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick and efficient delivery. Set up was easy and they removed the old television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Out with the old, in with the new.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and efficient. The tv setup and connect guys were terrific. They worked as a team — the Geek Squad team — unpacked, connected the tv to a home theatre system and explained the basics. Out with the old and in with the new, all done well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed My TV and Helped with my Roku

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and connected my Roku. He also showed me how to use the Roku. The agent was very helpful and I would use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kennedy and Scott super techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home setup ws great. Kennedy and Scott were right on time. They were very efficient and set everthing up for us. I didn't realize how much there was to do. We would have had a difficult time knowing alol the steps to set up. They explained everything to us. They were a huge help. Very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, installed large TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were awesome and so smart and able to efficiently and correctly install an 85 inch TV over the fireplace!. do not use the third-party option for installation – they were actually terrible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery guys did great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with the delivery process, professional & very quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our smart t.v. 55 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledge to help us old people out we have never had a smart t.v. Also to haul away our huge old 65 inch. They explained everything so clear. Also very clean wore their masks and made us feel safe during this pandemic! Thank you agin great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad set-up, gave instructions, took trash SUPER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought, took TV home, & Squad later set-up. SUPER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up quickly Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent was great. In this new world of protection from Covid-19 the Agent had on mask, gloves and covers for his shoes. I very much appreciated this level of care. He set up my TV very quickly and took time to answer all my questions and explained all the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely, Thorough and Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As above: they were on time, they totally re-arranged the birds-nest of wires - no problem whatsoever. everything was working when they finished however, they never appeared to be on a tight schedule. Their attitude seemed to be "your our customer and we want you to be comfortable and knowledgeable". What more could I ask for?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad provided an excellent experience! Came to house on time, were professional and courteous. Did their job quickly and correctly. Great team. I am very happy with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worked efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very knowledgeable about hooking up the new tv. They were very courteous and worked quickly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV for straight on viewing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture for straight on viewing. Picture is really foggy if looked at from the side. Easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are the bestest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The way they came in and helped with not only my setup, but the removal of my old TV was wonderful. the insight they gave of the whole TV experience was great as well. If I had to pay for this service, it was well worth the money!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad tech was very personable and installed our tv & soundbar with ease. He explained how the tv worked in easy to understand terms. Plus, he made sure my cable tv remote worked on the tv, cable box and soundbar. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad performed in timely manner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV above my fireplace. They acted in a very professional & efficient manner.

    I would recommend this to a friend