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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an absolutely fantastic job in setting up this Samsung TV for my father-in-law! Though I am coming off an unquestionably terrible experience with the Geek Squad in terms my computer repair, this particular occasion went seamlessly! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new smart TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent (Jacob) disconnected all items with old TV, then worked efficiently to install new TV with all connections (DVR,Zvox, etc.). Then explained thoroughly how all this worked! He was just excellent--knowledgeable and personable too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serviceman was friendly, courteous, and efficient. He answered all my questions and made sure the TV was operating to my satisfaction, and that I understood how to adjust the settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional and proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it effortless. They came, hung the tv on the wall. made sure everything was working beautifully and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip did a fantastic job installing my mom's TV. He was kind, professional, patient and knowledgeable. He deserves a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with my new LG 2021 TV. This is my 2nd LG TV. Great picture and great sound. You don’t need a sound bar. Geek Squad made the process so easy for me. They also explained how to use the remote. All I had to do was enjoy my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad come in to set up our Home Theater Entertainment - Sony 65" TV, sound bar, Blu-ray player for one remote to work everything. They did an awesome job. These are the people who know what they are doing and can make everything work perfectly. We are so glad we had them hook up everything. Thanks Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew were quite helpful. They set up the television and then got the apps we wanted installed so that our viewing was pretty much seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad TV setup was well worth the cost. They were courteous, careful in their work, patient, and efficient. They said when they would arrive and they arrived at that time. They answered all questions and showed us some things we would have otherwise not learned. Geek Squad - Best Buy is a great combination.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was prompt, friendly, and quickly set up new TV giving technical assistance and removing old TV for recycling. Made the whole process of purchasing a TV so much easier and less stressful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This service was amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The workers that helped me were amazing! They took their time and let know what was going on for every step that they took.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys are great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job. They were on time, and were thorough, explained everythiong to me really well in term s of making me aware of the different features, how to work them, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality. Excellent brightness. I would buy it again. Easy delivery through geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so pleased with the set up and knowledge of our installer. He was pleasant and really knew his stuff. He explained and answered everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very professional and arrived within the time period arranged and phoned when they were 20 min out. Very courteous and cleaned up before they left. They also showed my functions of my new tv and sound bar made sure I had no questions before the left and gave me a contact number should questions or concerns arrive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick, efficient and friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech arrived as scheduled and set up my smart TV. The installation included connecting the TV to my entertainment system, satellite TV service, and WiFi. The installation happened quickly and the technician was friendly, even leaving his cell phone number in case I had questions later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is for the installation of the TV and wall mount. I thought they did very well. Very quick, knew what they were doing. Explained to me what they were doing, about the wall mount and things I should know. Setup my TV with the cable box, computer, and internet. Good guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that came to install the television were so nice and they knew what they were doing! lol Great personality also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad quick and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad Agent was very professional and helpful in answering our questions. He delivered and set up our new TV and removed all the packing materials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Instalation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV with professionalism. He made sure that I understood how to operate the new system. He was very polite and answered all my questions.

    I would recommend this to a friend