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Customer reviews

Rating 4.7 out of 5 stars with 18771 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 18,771 reviews
  • Rated 5 out of 5 stars

    GREAT SERVICE!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great at installing the TV and making sure all the Dish equipment and CD player were working!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the new TV and removed the old one efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love geek squad! It’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing my TV and showing me how to use it. He was very patient with me and explained everything. The Geek Squad has helped me many times over the years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Personnel!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Vogt … what an EXCELLENT Tech man! His set up was PERFECT! Only WISH he could have TAKEN AWAY the SONY 60” TV that had been delivered earlier, but had Blown Out! That was the understanding that I had with my in store help - Eric Meyers!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and connection of my two TVs couldn't have been more satisfactorily accomplished. I'm basically Smart TV-challenged and the techs kept up a running discourse on how to operate them, advantages of them, etc. They offered me additional, optional products and they accommodated my every request. I thank them much for their help with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful people and very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please review your records so you can learn who performed my install. I think it was Gabriel and Leslie???? they were wonderful, polite, friendly and of course VERY KNOWLEDGEABL!! Took away the empty boxes and gave me a few pointers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was great he explained everything to me but he said not to change the picture m

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad saves the day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek Squad. The technicians who came to my house were absolutely amazing. The TV did not quite fit where I wanted it to go, they figured out a way to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad technician did job well & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why pay to have a tv installed? Because technician brought correct cords, hooked up existing Roku, explained how the model works and programmed two remotes. He got everything right the first time, not after incorrect consumer installation and much frustration. Worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely professional and proficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They made it effortless. They came, hung the tv on the wall. made sure everything was working beautifully and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation Saves the Day!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have asked for 2 better installers, they were professional and did an amazing job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a amazing set up, they were very professional and worked with me to set up my 85in Samsung tv.. And were in and out in no time and answered all my questions. Would use them again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called to verify the location of our new TV giving us a heads up for when they would arrive. They moved the old set and installed the new one and instructed us on the operation. The team gave us a card should any problem occur. Our cable box was outdated so I went and got a new and they returned to finalize installation. Very appreciated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Philip did a fantastic job installing my mom's TV. He was kind, professional, patient and knowledgeable. He deserves a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size, easy to use, sharp picture, quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review your Geek Squad service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad arrived on the right day within the time window and de a very professional job. They spent the extra time making sure I understood the operation of the new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents moved the old TV to the bedroom and quickly set up the new 65 inch TV. They answered all of our questions and made sure we were satisfied before they left. Took all of the cardboard and packing with them- very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came before there schedule time with were plus for me. They did great job installing the Samsung tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Make life easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A small cost to not have to worry about breaking something yourself. Bestbuy takes care of it and sets it up for you to enjoy. Would recommend for clumsy people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes, dealing with upgrading TVs can be a pain. Although they are generally a pretty simple process, we have all kinds of devices hooked up to our TVs which then need reprogramming & setup to accomplish a smooth transition. I took the easy route and called the Geek Squad. I made a great decision and highly recommend it.

    I would recommend this to a friend