Customer Ratings & Reviews

Eric and his associate were very thorough and professional. Asked and answered questions when needed. Provided advice on speaker selector set-up. They seemed to go above and beyond to helps us with our set-up!

I would highly rfecom end Geek Squad for installation. Our tech, DeSha Senter, was awesome. He was patient and explained everything. He went above and beyond as far as I am concerned. I even had to call him with a question and he walked my husband through the whole thing on the phone. I can't say enough about DeSha.

The technician was so efficient and great with the installation. He quickly set up and linked all devices successfully. I was watching tv again in no time.

Great service and enjoying the tv and good Geek service and great support

They arrived as scheduled. Professional with the setup, gave me a tutorial, answered all my questions. They even moved my old TV to an upstairs room. Would’ve been even better if Best Buy took the TVs box and packing materials to recycle - they don’t offer this service.

The best buy geek squad men did a great job setting up my new TV and married up all my remotes to work with my new TV

The rep who came to our house arrived approximately when they told us they would even after they had delays at previous job and had to run back to Best Buy store to pick up an item that was not loaded on his truck which should have been. Very personable, knowledgeable, clean, efficient and took the time to explain the set-up and operations to my wife and I. He cleaned up the boxes and packing and area when finished. We really appreciated his helpful demeanor and service.

The agent set up my tv and soundbar in a timely manner. He programmed everything and showed me the multiple functions of the remote, etc.

The service was on time and very fast. From start to finish they were in and out within 15 minutes. They set up the new tv and removed the old one.

Greek Squad team was on-time, efficient, friendly and very professional in delivering and setting up my new TV. Glad to see Greek Squad keeping long-time employees.

Scott was incredible. He was on time, knowledgable, problem solved, gave valuable opinions, and confirmed everything was working and placed to my satisfaction.

Got their extended warranty while purchasing our new Samsung TV. They did a SUPER job setting it up. So far, all is well.

The techs called me in advance as to projected arrival time. They arrived well within the projected timeline. They were courteous, worked a a team, accomplished all of my setup requirements, made sure all the settings were correct, set up my apps, cleaned up and would definitely use again.

Great setup. These two Best buy employees did a wonderful job of setup and showing us how to use this product.

Great delivery men (2). They completely set up TV (took box also) and moved multiple tv's around for us. Explained all questions to our satisfaction.

Very pleased with the geek squad. My mew television was set up quickly and efficiently. They connected it and synced it to my cable box. I was extremely pleased their knowledge as well as their courteousness.

I am far from patient when it comes to setting up electronics; that’s where the guy and gals from the Geek Squad come in. No frustration, no swearing, no broken parts…just a few minutes and the Geeks got you covered.

The gal who came and set up our new TV was awesome. She really knew what she was doing and told us a couple of times how to work the remote. The TV has great color and we arevery happy with it.

They did an awesome job installing. Two gentlemen came, carried the TV in and installed it with no problems. Really saved the back and by using the Geek Squad you know it's being done right. I highly recommend using the Geek Squad.

The Geek Squad does an outstanding job! They took down a heavy plasma tv, replaced it with the new tv, hooked up the receiver/speakers as well as the Apple TV, and helped me get everything ready to use! Well done!!!