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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad was worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job installing and setting up my TV and were very helpful getting it programmed and answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is AWESOME and with Crystal Cleat picture. The geek squid was absolutely the very best we’ve ever had!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed Our New 50" Toshiba

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs who delivered and installed our new Toshiba 50" TV were Excellent. They not only took it out of the box and plugged it in to ensure it worked, they stayed with us and set up all of the Streaming services we are subscribed to for us also (e.g., Paramount +, Hulu, BritBox, and several others) that we had on our previous TV. The techs were fast, friendly, and knowledgeable. We really appreciated their taking away the old TV and all of the trash associated with and including the box the new TV came in. I highly recommend these Geek Squad technicians.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad men were personable and professional and did a good job hooking up my new TV and connecting it to my old DVD player and explaining how to work that. They removed the packing boxes and all was well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Albert Street made sure the tv was properly connected and reviewed all the features with us. A real pleasure to meet this man and would highly recommend his services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are pros

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the new high tech, the only way to know it's being done right is to have a professional installer. They connected my cable, new DVD player, WIFI and took all the empty boxes with them. He also made sure I knew how to work the remotes before he left. To me, it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech agent went above and beyond to help us learn how to use this new remote and show us the new content that is available for streaming. He checked net speeds and advised about products that could improve the signal IF we found it wasn't enough. very patient with some non techie folks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv and explained use of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable in setting up the tv and in hooking up my directv, sound bar and dvd player. He explained everything clearly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and necessary service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the geek squad tv setup service for my handicapped brother. Not only did they provide the expected excellent setup service, but they provided my brother with needed assistance in locating another tv, same make and model, as the original tv was damaged in shipment. All done within 4 hours..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squads Troy is ALWAYS professional . He is polite always on time and is knowledgeable on all types tech installs. He takes his time to set it up right and explains in detail how to operate the items!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very professional, efficient and friendly. They did a great job explaining everything and showing me what I needed to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great work--but the fees are high.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did everything and were great. I was irritated with the fee for taking away the old TV and the fee for connecting the sound bar (which I purchased at the store with the TV). The charges were ridiculously high. Do better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Susie and Michael did a great job installing our TV, mounted on a stone fireplace. They spent a lot of time getting it done right, and then had to troubleshoot when we couldn't get a cable picture. It eventually turned out that it was the cable box causing the problem, but they spent hours at our house and were always patient and cheerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Geek Squad members who came to deliver and hook up my big screen were very professional and very clean. They explained every technicality to me and cleaned up all paper and cardboard when they left. I am very happy and will always use Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent was very knowledgeable, courteous and effici

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the tv to me, put on booties before entering, assembled the tv and set up all the controls and just as courteously made sure we knew how to use the controls and made sure we were satisfied before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were mounted quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were mounted my T.V and connected. They are so professional.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    48" LG OLED TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech. delivered my 48" LG OLED TV. What an outstanding picture it displays. It can be viewed clearly from almost any angle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an amazing job in a short time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech who set up my new TV is outstanding!! Very skilled, professional, courteous, and helpful! Joe Price is the BEST!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad techs arrived on-time, and were very professional, friendly, and efficient. Installation was a breeze in my case, yet they took the time to explain various functions and answer my questions. For over-sized items, such as my 65" tv, or technical setup of multiple components, I highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AN EXCELLENT GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BOBBY/OMAR DID AN OUTSTANDING JOB CONNENECTING MY NEW LG TV! BOBBY ALSO SHOWED ME HOW TO USE MY NEW REMOTE TOO. I WAS VERY IMPRESSED WITH THEIR WORK! THEY BOTH RECEIVE AN "A+" FROM A VERY HAPPY GEEK SQUAD CUSTOMER!

    I would recommend this to a friend