Customer Ratings & Reviews

He set up my new tv and sound bar. He was very knowledgeable and answered all of my questions. He was funny and easy to talk to. He made the whole experience fun!

Agent found TV purchased would not fit on our stand. Offered several options . Ultimately decided to mount on wall. Great service. Took time to explain how remote worked. Answered all questions patiently and thoroughly.

The squad was professional and informative with me during the entire installation

Very courteous and helpful setup everything needed. Cleaned up after set up Didn’t know delivery window until late in process. Would be helpful to have ability to communicate with local Geek Squad waiting until day of to know window is not good.

These guys came in and reviewed my order, then got to work. It was around the holiday season and they even showed me a few added features that I didn't even know that I had. Left me with a cheat sheet for quick references. I loved the service and respect they showed the 50+ years old lady.

I love my new tv! The technician installed it & showed me all the bells & whistles.

The GeekSquad provided great service. They worked quickly, very thorough and kept me informed when they were on their way, unlike the third party contractors who came the first time.

The 2 Geek Squad techs did a great job installing my new 75 inch tv. They set up everything on 1 remote controller. They took the time to explain all of the tv's functions - in plain English not in tech talk!

I was happy with the set up. The men were very efficient. The only problem is my VCR and DVD cannot be attached to this TV.

The 2 guys that came and set up my TV (so sorry that I do not remember their names) were so very friendly and helpful and could not have been any nicer or patient with me.

The two men who setup the system did a great job. they were personable and friendly. They were knowledgeable and quick but took time to make sure it was setup correctly with all the streaming services I use set up and logged into.

The 2 Geek Squad guys came last month to install my new 32 inch Smart TV, explained how it works, took away my old 20 inch TV,they were very nice and helpful Sue

The agent was right on time. He showed me all the features of the TV, and was patient with my learning curve. This is my first smart TV connected to my household Wi-Fi.

We had great service, and Tom was very pleasant and very knowledgeable! We appreciated his assistance and truly his help. Thank You

My wife and I have an older non smart TV. It works very well and has a great picture. This device enabled us to turn our older TV into a Netfix streaming set up, essentially making it a smart TV and providing the new Blue Ray player we needed all in one. Very affordable too. n

The tech arrived on time and set up my TV system to work perfectly. In addition, he not only demonstrated but then watched and coached me in how to operate my new system (TV and Sound Bar) to enjoy it fully! Super!! Glad I made this purchase at BestBuy!! I wouldn't shop anywhere else for electronics!!!

The agents mounted the new TV and removed the old one efficiently.

The squad was perfect! They arrived on time, brought the tv in, set it up and did all the adjustments that were necessary so that we could watch a tv with a bright, wonderful picture!! They were courteous, professional and listened to our conc

I was able to set up a home visit for set up that was very convenient for me. The agents were very professional, thorough, and exceeded my expectations.

I couldn't be more pleased with the service from the Geek Squad setup guys. They took care of everything and were courteous, professional, clean, and answered all of my questions. They set up the Insignia TV and Samsung 4K Blue ray i purchased and reconnected existing equipment. Thanks, Geek Squad!