Customer Ratings & Reviews

The installers removed the 11 year old tv and followed up by installing the new smart tv along with all of our accessories. They answered all of our questions along the process.

The agents hooked me up but then I had to buy a different tv and headphones as the new headphones I bought would not connect to old tv. I will have to get them out here again because I cannot get the services they set me up with on the new tv.

Andrew was excellent. Being seniors with no technical savvy we needed help understanding operations of our new TV. His demonstration was clear and easy to grasp.

Installer was polite and fast. Reason for 4 stars instead of 5 is that he ignored my request for cord control, so I had to disconnect and reconnect to make things look neat.

Technician was on time - quickly set up my TV and very patient to demonstrate the controls.

Geek Squad did an excellent job of delivery, installation, synching another component with the new TV and the haul away of my old TV. The technician arrived on time and performed all needs in an outstanding manner.

I love the Geek service, they did a fabulous job installing & setting up my 49 in Tv & stand, they are so nice and professional, they would not leave until I checked out installing & setting up my TV & stand. and was satified with there work which I am happy to say there the best.

The Service guys were very professional and friendly. I was contacted beforehand regarding the installation of my TV. He explained how to use the TV and answered all my questions. The setup went very well. Excellent customer service.

The two techs arrived on time. They unpacked the new 70in Samsung TV. Hooked it up with my existing Bose sound bar and cable box. Old TV and boxes hauled away. Within 30 mins I had an up and working correctly, new unit!

The Geek Squad person swapped out damaged tv for new one and reset all the settings. He removed all packaging and left area clean. He also coordinated the remotes and confirmed the ATT TV device. Was a very personable and helpful person.

Agent's showed up on time very nice friendly. Set-up TV to Cox equipment set my remote control, took time to teach me how remote works

Geek Squad was awesome. They came in and were done quickly. No mess and very informative. The service was professional and reliable. We appreciate them making a confusing set up understandable and easy to use once they were done. I would recommend them to friends and family. Also noted to be a reasonable cost.

Installation team worked well together and did a very neat job. I did need 2 longer cables which I wish I had been informed of earlier, I had to purchase a HDMI cable for $50 which costs about $22 in the store.

The quality of this 4K Sony 80 K HD TV is excellent in terms of picture and sound quality. The 65 “ version is perfect for our large master bedroom. I highly recommend this product.

Christian and Joseph were great. I am not as tech savvy as I would like and having the geek squad not only mount the TV but program it was worth the money. Even with the knowledge level there were a couple of issues that they dealt with in a few minutes. They handed me the remote and gave me instructions and I was set.

He helped me with the power on/off usage after installation (a previous installer had told me the wrong thing) & picked up the too large TV that I needed to exchange. Unfortunately the mute button on the remote didn't work but he had already left so I had to make another reservation.

They were on time, very knowledgeable, and very willing to help me with all my questions! Very polite and pleasant.

Geek Squad arrived earlier than scheduled. Technician was very knowledgeable and very friendly. He set up the TV and answered all my questions. Very happy.

Service technician was very professional and courteous. Set my TV up and made sure everything was connected properly. Checked to make sure all functions were set and remote control programmed to TV

Geek Squad offered great communications in advance about exactly when they'd show up, and they were on time. Squad member was pleasant, well informed, and quickly set up television, connected it to internet and DVD, and took away old set. He was very clear in explaining everything. Well worth the cost.