Customer Ratings & Reviews

Sales and set-up were excellent and timely I had a question which the Geek Squad handled. Only problem was that when I called the Geeks, an automated voice said there was a 16 minute wait. OK. I waited for 53 minutes and then hung up. A following call was more satisfactory.

The agent Dre Samuel unpacked and set up my new Samsung TV and walked me through all the new procedures. He was excellent: professional, friendly and took the time to explain everything. If I need the Geek Squad again, I will ask for him by name

Your tech was GREAT. Set up went easy, he was patient with all of my questions (I am 74 years old and not good with anything new). Very likeable person.

the agent did a great job and a quick one. He was very professional and cordial.

The 2 young men who set up my t. V.were wonderful. Friendly, helpful, knowledgeable and efficient. Thank you!

The geek squad tech was very personable and installed our tv & soundbar with ease. He explained how the tv worked in easy to understand terms. Plus, he made sure my cable tv remote worked on the tv, cable box and soundbar. He was great!

hey, i just parched the 77'' c2 LG Oled tv good experienced, good geek squad service .

Great picture for straight on viewing. Picture is really foggy if looked at from the side. Easy to operate.

As above: they were on time, they totally re-arranged the birds-nest of wires - no problem whatsoever. everything was working when they finished however, they never appeared to be on a tight schedule. Their attitude seemed to be "your our customer and we want you to be comfortable and knowledgeable". What more could I ask for?

came on time. work quickly. set up everything and then some. answered all questions.

Geek squad was prompt, friendly, and quickly set up new TV giving technical assistance and removing old TV for recycling. Made the whole process of purchasing a TV so much easier and less stressful.

Matt did a fine job connecting & programming my remote control. It’s working quite well.

The agents were wonderful. Very dedicated to getting it right and to my satisfaction. I couldn't have asked for better.

I just love my new 50 inch Toshiba Smart TV. I thought it would be hard to learn how to use it but I was wrong. After showing me how to use the Firestick I was on my way streaming like crazy. Thank you. Great TV, great picture, great sound!

The agents did a great job installing and setting up my TV and were very helpful getting it programmed and answering my questions.

These gentlemen were very efficient, personal, and professional.

The agents set up and programed my new TV and answered all of our questions. They were friendly and very helpful and made this experience a very positve one. I wouldn't hesitate to use the Geek Squad in the future.

The agent set up my tv and soundbar in a timely manner. He programmed everything and showed me the multiple functions of the remote, etc.

Geek Squad installed my TV during the Covid quarantine using safety precautions of masks, gloves, and shoe coverings. They were on time, efficient, professional, friendly and demonstrated how to operate the controls and use my new TV before leaving my house. They were awesome.

The 2 guys who came to my house did a great job of moving my old TV hooking up to the devices. Then installed the new one hooking it up and showing us how to use it. Very professional