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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 137 Showing 2,721-2,740 of 18,772 reviews
  • Rated 5 out of 5 stars

    Geek Squad hooked up my new TV very quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked my new TV up to my WiFi and cable box and showed me how to operate it. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65" G3 OLED Delivery/Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Henry took excellent care of us. The Best Buy Team that came to our home were obviously knowledgeable and capable young men. They worked carefully and efficiently and are a real credit to the Best Buy organization and were a pleasure for us to work with. They also took the time to share their considerable expertise with us in a way that really helped us get the most out of our new TV. Thank you Best Buy! This was a good experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These guys gave the best service we have ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish there were more stars we could give this team that came out to complete the set up of of our new 4K TV and Roku. They even came back to finish programming our remote after the 1st visit, as we needed to go purchase some cables to make our existing sound system work properly with the Roku. Lots of great things to say about these guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up completely. Made sure to check everything and verify with me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cole Fuller, Great Ambassador!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cole Fuller did an excellent job of installing my new TV and showing me how to use it the way that was easiest for me. He is an asset to the Geek Squad and should be rewarded accordingly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did an absolutely fantastic job in setting up this Samsung TV for my father-in-law! Though I am coming off an unquestionably terrible experience with the Geek Squad in terms my computer repair, this particular occasion went seamlessly! Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome is the only word I can think of. They were on time, courteous, and entertaining. They cleaned up any mess they made. They explained in detail how to use the remote...and took their time explaining. Awesome company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably could have hooked up everything ( TV, Direct TV, Soundbar, Blue Ray player) my self, but decided NOT to devote a full Saturday to doing it. So I paid for (1/2 price) installation by the Geeks. Unpacked the TV & got it all done perfectly in no time at all. Plus, he was a really nice guy!! Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the tv and its installation were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv and installation were great. the tv is excellent except the sound volume is too low

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Learning Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men explained everything to me as they connected all of the different components to insure that I could operate everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek Squad team was on-time, efficient, friendly and very professional in delivering and setting up my new TV. Glad to see Greek Squad keeping long-time employees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the Geek squad delivering and setting up our me tv and sound bar and showing how to work them was great. the guys were also very knowledgeable and patient answering the any questions we had. They took out our previous tv to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1Good Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed and set up the Hisense / Google TV. They were knowledgeable and courteous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent's showed up on time very nice friendly. Set-up TV to Cox equipment set my remote control, took time to teach me how remote works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up the big screen TV and ensured we were able to connect to our wireless and download and view all of our applications. They were both very cordial and efficient and took away all of the packaging material. We will use the home delivery service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Watching

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came when he said they would. He was quick & efficient. He was patient in his instruction on how to use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up tv and explained use of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable in setting up the tv and in hooking up my directv, sound bar and dvd player. He explained everything clearly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gooddeal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 people who delivered my TV were efficient, thorough and helpful. Explained how to work everything. Connected everything. Cleaned up after themselves. We’re nice to my yappy dog. Amanda needs to use deodorant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great colors - good for downloading apps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv is fantastic. wonderful colors. easy to download apps to cut the cable cord. great for 4k options. no issues whatsoever. geek squad delivered and set up our tv in about 30 minutes. great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Showed up exactly on time. Very friendly and helpful for an elderly lady to understand everything.

    I would recommend this to a friend