Customer Ratings & Reviews

They were on time, friendly, clean, efficient, and most importantly, effective. They knew what they were doing and asked questions along the way to make certain they were setting up my system the way I wanted it, not just the way they thought it should be. My only issue is that Benjamin suggested additional equipment for me to expand my system. Of course I went into the store and love his suggestions. Okay, maybe it was a good thing...

The Agents were not only knowledgeable, neat, and efficient, but we had a lot of fun during the process. Really nice people, and they did the complete set up and explained everything.

They came on time, set the TV up, took the old broken one away. They seemed to know what they were doing,,,and were quick in doing their job.

Nargan and crew were on time, quickly installed TV and sound bar. There was a difficult situation for the installation but Nathan and Paul did a good work around and all is great.

The Expert from Geek Squad quickly installed the TV, connected teh device to internet and explained the feature.

Very friendly and knowledgeable. They delivered and set up my tv. They explained in detail how to use the remote and tv apps.

Love my new TV and it has a great picture. The install team came out and mounted it to the wall and handled the set up.

Firstly, I was given the impression upon purchase that two people would be coming as the tv we were replacing, was large and very heavy, much too heavy for one person to handle. I took photos of it and showed the salesperson when I bought the new set.The person who came to set up was alone, and though he was a large man, it still was too much for him to do alone. My husband had to procure one of his workers to come to the house and help take out the old set. I was also NOT sold the HD special cord connector that I would need to use on the new set. The installer knew wiring, and connections, but when he connected the tv, it was playing in black and white and not filling the whole screen. He told us that this would clear up as soon as we get that HD cord connector. It did not clear anything up. Then we called him and he told us that it meant something was wrong with the set and we should therefore return it. We returned it afterward. However I don't think that he was knowledgable enough where the cable connections and tv connections with a VCR are concerned. These geek squad people should be trained with FIOS cable compatability as well as VCR and DVD players which he was not.

I am overwhelmed and impressed! Chris Watson, my Geek Squad "friend for life", not only did a great, thorough job setting up and explaining the working of the TV, but he brought me a birthday cake! We ate it together while going over the "how to's" of the TV! I am now a fan and loyal customer!!!

The two gentleman that came to set up our TV and sound bars, were excellent. They worked with skill, respect and timeliness. They new their stuff and were very respectful, quiet and cleaned up every room before leaving our home.

The crew that came out to install our 85" TV were great. We were their last stop for the day. They seemed surprised but happy it was going on a stand and not the wall. They took extra time to help connect our home theatre system and made sure everything was working before they left.

The technicians did their job professionally with friendly manner and with care

The tv was delivered in good shape and hooked up effectively. I always have my tv purchases setup by Bestbuy so that we can determine if there are any problems with the tv right away. Fortunately everything was fine.

The agents installed my 55" Sony Bravia and removed my old TV. Arrived on time and answered all my questions. Did a great install job. Also connected the antenna.

Carlos and Lance were great. They came on time, easily hooked up the tv and sound bar and were patient with my questions.

The guys who installed this TV also installed my last one and it was a really enjoyable experience getting to talk to them again. And they do such a good job.

The agents installed my TV quickly. The Geek Squad member who came later to connect the TV to the Xfinity box did a great job.

Good TV for the price. This model has better upgrades from the previous set I bought last year, making it nicer to see and use.

The setup crew were great. Showed me how everything worked and left a clean house. I would recommend and use them again.

geek installer with patience and understanding for my electronics needs. Willing to spend time to show me the ropes