Customer Ratings & Reviews

Professional, knowledgeable, patiently answered all our questions until we were comfortable operating new TV.

Very satisfied with the quality of the T.V. We have another smaller Insignia that we like and that was why I chose to buy another. Great picture, reasonable price.

My guys were great. Installation was outstanding and they were very quick on the installation but the end product was outstanding. They moved my current 65 inch into the master bedroom and the completion was outstanding they are a great team.

The agents were very prompt and efficient. When I found that I had problems in understanding how to work everything about my t.v., it was very easy for me to schedule another appointment for explanations.

Great service and very professional. Geek squad setup surround sound for my entire home. Tool the time to show me how it all works.

I had ordered two tvs and wanted the geek squad to install. One of the tv's was badly damaged and they were able to get another with little effort. I had to wait a couple days but the room was not ready anyway. they did a great job in setting up and am very pleased.

very educational. I'm glad I spent the $200 for this TV set up even though the price seemed high

The gentleman, his name was, Philip was very knowledgeable was very helpful and very friendly and professional

Set up with great set up the TV remove the old TV all the boxes very convenient especially for me who has a bad back

The Agents mounted my TV Fast, professionally, and incredibly well done. Absolutely worth the cost and I would 100% recommend them to anybody else!

The agent set up the TV and connected all devices. He explained how to use the remote and setup the apps.

Knowing I couldn't personally handle a 65" TV, I felt it was my best option. I can't say I was happy with the price but 2 guys delivered and set my whole system up in 30 mins and EVERYTHING WORKS!! Not even a tiny bit of frustration! The guys were fantastic!

The service techs brought my 65 inch tv and hooked it up to my satisfaction.

Geek squad installed t v and hooked up my devices (TIVO box and new SONY blu-ray player) only hitch was they didn't quite explain how to use the damnd thing, I'm a little slow, so some coaching would have helped,but, other than that, excellent install!!!!

Geek Squad had the TV set up in less than half an hour. It would have taken me many many more hours. They also explained the features that I was most interested in. They know their stuff,

I am so thankful for Geek Squad and them putting our game together. They were very professional.

David did a great job getting the tv set up and help my husband how to work it. I've told all my friends that they should have Total tech support its worth the money

It took two attempts to get a functional TV installed. This was a Mother’s Day gift and meant to be a stress free gift. However, the first TV failed after two days which was not the technicians issue per se, but after further checking, the TV installed was a returned TV! It took several hours of phone work to get her setup with a new TV setup and delivery. This was apparently more arduous because the TV was purchased online rather than in store. It took an additional two weeks before her new TV was delivered and the installers did not manage to fully accomplish their task, though they did try. They were unable to program her remote to be compatible with the TV, a task that took me two minutes when I was able to go and visit her. The instructions were right in the manual. Also, they installed the TV stand incorrectly. TV is now working great and she really likes it but the process was not quite the stress free gift it should have been, primarily due to the installation process. I will not purchase online again, nor will I pay for installation.

The man that came here set up my TV,very professional and knowledge able.we were very pleased

The Geek Squad guys are the best of the best! I am old and new technology confuses me. The were very patient and explained the new remote and set up the sound bar and blue ray player and how it all worked harmoniously.