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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 144 Showing 2,861-2,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    STOP - USE THE GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After spending your time and money picking out the perfect TV, be sure to hire THE GEEK SQUAD to install everything. Fast, clean and will spend all the time YOU need to understand how everything works. We were so happy with Daniel & Jillian, THE GEEK SQUAD are now on speed dial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installers installed our new Sony TV, answered all my questions, were very patient with me and my questions, and were most helpful in all way. Nice Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was wonderful. They took their time and explained all the features. Always good with geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agents did a great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made all the connections. They were quick and left everything in perfect condition. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that installed our new LG OLED television did a freat job. Very professional and courteous as well as friendly and helpful! Very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a fantastic job of setting up the Tv and Soundbar. Highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful in dealing with unexpected additions.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One TV died and when purchased New larger TV they moved living room wall mounted TV to that location including wall mounting in the new location with one visit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad needs to follow up install for seniors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were highly skilled for doing the installation of the new TV and Sonos sound bar. They rather expected that we (senior citizens) to understand wifi controls of the new objects for installation. So when we had to change wifi services the Sonos sound system disappeared, and since there were no manuals left, We now are relegated to use the TV speakers and the sound bar is a decoration. I refuse to pay to have the sound bar reinstalled. The installers picked up all the papers and packing materials, and I have had to use the internet to discover all the attributes of the television. Really would be nice to have had a follow-up call or visit to see if we understood all the new functions available to us with the new technology. Sadly they install and run. I recommend them for the install, but for the teaching and familiarization of the newly installed equipment, I do not recommend these young techs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were quick and knowledgeable. Very efficient in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ricardo and his coworker took the time and attention to detail making sure the installation was completed correctly and met my expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer servive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oue agent was very skilled and completed the job, we felt confident the job was copleted right and to the customer's satisfaction. Kudos to Steve

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setting up Vizio 50"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with The Geek Squad gentleman who set up the TV for me. He was professional in every way to the point of putting covers on his shoes not to dirty my carpeting. He knew what he was doing and explaned how to operate all the features the Vizio TV had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows their products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He set the tv up, answered all my questions and explained how things work with hearing aids. Also, he was very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Camper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Purchased Geek Squad Support To Set Up And Hook Up My New Big Screen TV. The Geek Squad Agents Both Successfully Set Up And Hooked Up My New Big Screen TV While Also Connecting It To My Stereo System. I Am Happy With The Results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was on time, hooked everything up and showed me how to operate my new Samsung 65" OLED television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad services

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James Alford, Geek Squad, did an outstanding job of installation & explanation of the setups, remotes, and options available. Very professional. Cleaned up & took packing boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Herring did our second install and was wonderful. He did so many extra details that he did not have to do. His knowledge was also very valuable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed 70" TV and bracket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is perfection at it's best. Cannot say enough good things about their service and installation. Worth every penny to get it done right the first time. Geek Squad service is like having peace of mind. I know they will do a great job as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came when promised, were very professional and efficient. They answered my questions, connected my various devices, and demonstrated how to operate my new television. And when they were finished, they cleaned up and took the packing materials with them. These guys are the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent installed a receiver and programmed the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, polite and very helpful. Made sure I understood all instructions. Excellent job!

    I would recommend this to a friend