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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Excellent Productivity !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were knowledgeable and provided excellent service with an energetic but efficient demeanor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and thorough TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad people know their stuff. The wire-up and process of inputting the appropriate TV and sound bar settings went smoothly. They even volunteered to set up my wife's phone so images on it could be displayed on the TV screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very thorough, professional and kind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was so professional and very helpful in explaining to me how to work my device. Most younger people do not have much patience with us elderly, he was kind and thorough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were fantastic!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark and Chris from Missoula, MT. geek squad were fantastic in installing our new tv and installing our older tv somewhere else in our home. They were very professional and I highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY A80J / KLIPSCH 800

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Agent knew EXACTLY what I wanted and needed and PROVIDED IT! He is who everyone in this business should learn from. My Sony A80J now has better sound and picture quality than ever before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery Unboxing of 65' TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were respectful and courteous. The appointment was simple since I didn’t didn’t have Xfinity equipment at the time. Excess materials removed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were very knowledgeable, patient with an old lady (me), and always professional. They had my new TV hooked up in a jiffy, and explained everything to me. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were on time ,polite, and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that installed my TV did an awesome job !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Service was on time, friendly and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men set up the entire system for me. They taught me the popular features. They were Very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek guys managed to set up the TV without making any mistakes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Miguel and Mr.Joe were the people who came to install my T.V. They were so professional. Mr. Miguel called me the previous day and confirmed the situation as he did not want any surprises. Next day he called me again and gave me a time and reached exactly at the same time as updated. They made sure they covered their shoes so that the floor does not get dirty. Upon my request they got the installed 85 inches T.V. down so that I could make my adjustments as needed.They were very professional and knew what they were doing. Hats off Mr.Miguel and Mr. Joe for the outstanding C.S. Employees like you guys are keeping business running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cut the cord with Xfinity and started to stream The geek squad set up my tvs and gave me tutorial on the how. Geek Squad is wonderful. Highly recommended by a new retiree.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed two TVs for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Professional. Did a great job. Impressed by their knowledge. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great field service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jamie and Sonny did an excellent job setting up our TV. They explained the equipment and made a great impression on my wife and I.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up the television were fantastic. Jordan and Isly(?) explained how to use the tv correctly for someone who is vision impeded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to install my new Samsung TV. They were prompt and knew what they were talking about. We hit a snag in installation and they were able to give me the exact steps I would need to do in order to fix the problem. I followed their instructions and the TV works great. Thank you for a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient installation. Technician arrived even earlier than the expected time period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, patient and courteous in installation of the fire stick and programming to the stream tv that I recently installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung 85 inch with receiver and blu-ray...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    daniel was our tech who serviced our home.. he was amazing ..he was thorough and very detailed and took the time to explain how to use everything we purchased to the fullest...very professional and polite...an excellent experience...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job delivering, mounting and setting up my LG TV. They then cleaned up everything and even hauled away my old TV. Gaspar was terrific!

    I would recommend this to a friend