Customer Ratings & Reviews

With all the new high tech, the only way to know it's being done right is to have a professional installer. They connected my cable, new DVD player, WIFI and took all the empty boxes with them. He also made sure I knew how to work the remotes before he left. To me, it was definitely worth it.

Very professional friendly and informative helping 2 retired people.

The gentleman did a good job. He basically took it out of the box and set it on my chest of drawers. He then showed me the basics of the remote control and removed my old TV. He asked me if I wanted to have it mounted on my wall but I declined.

The Geek Squad person swapped out damaged tv for new one and reset all the settings. He removed all packaging and left area clean. He also coordinated the remotes and confirmed the ATT TV device. Was a very personable and helpful person.

Technician took all the time he needed to set my TV up with Wi-Fi and all my DVD Devices. he even checked my computer to make sure I had good speed.

The agents set up my tv, made connections to devices, then personalized the settings for me. Also explained how to use controls and other options on the tv.

The guys that came and set up the TV where wonder and did a great job. When I had questions, they were able to answer them.

Very friendly and knowledgeable. They delivered and set up my tv. They explained in detail how to use the remote and tv apps.

I purchased the geek squad tv setup service for my handicapped brother. Not only did they provide the expected excellent setup service, but they provided my brother with needed assistance in locating another tv, same make and model, as the original tv was damaged in shipment. All done within 4 hours..

The agent setup our TV and told us several things we didn’t know about this smart. He was very knowledgeable about the TV and very a pleasant young man. He toke the time to make sure we understood everything.

Alexey was excellent. Intelligent, knowledgeable & professional. He set up my 2 new TV's, and he helped me make the change from Xfinity to YouTubeTV. He made an effort to get me oriented with my new service because he could see how clueless I was. He took the time to make sure I could function before he left. I really appreciated his patience.

The agent arrived on time, and completed his set-up quickly and efficiently. His instruction on the use of the remote was extremely helpful.

Great service. Took the tech less than 15 min to get tv installed and everything working.

Very efficient installation. Technician arrived even earlier than the expected time period.

He programmed my New TV so I could watch it. He was very nice and helpful

The team that came 1/16/25 to hookup Boise sound bar which they found to be defective and notified Best Buy and scheduled return and replacement sound bar were superb. They handled everything perfectly and eased our anxiety. Give them A+.

Set up with great set up the TV remove the old TV all the boxes very convenient especially for me who has a bad back

Geek squad were efficient and knowledgeable and fast.

Jesse was wonderful. Thank you for sending him. He was such a gentleman.

Agents came as scheduled and worked professionally to complete the assigned job.