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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jake and Jon were excellent. On time and very professional. They took their time to explain everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was exceptional, knowledgeable, worked with precision as a team. Provided instructions after set up on operating. Answered questions with care. They had a genuine interest in my being happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set-up my new TV Quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was terrific. The young man came to home and set up my new TV in less than fifteen minutes. In that time, he had to unplug and take my old TV to the garage and then, bring my new TV from my car to my bedroom. Both TVs were too heavy for me to lift. Also, I didn't have the first idea of how to set-up the new TV and get it working. He did a great job and I am perfectly satisfied. Go Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected everything as I wanted it, even suggested a couple of improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was top notch!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were on time, very friendly and polite. They were efficient and made sure that they cleaned up all boxes and extraneous items. The unit was set up according to our needs and wants and they were extremely knowledgeable in getting all the settings correct. Couldn’t have gone better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and knowledgeable technicians.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians installed our new OLED tv, connected and tested associated components, and showed us how to operate the system. Very efficient; no problems. They also hauled off our 15 year old TV that had finally expired. Highly recommend the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always the Geek Squad is the best, we use them for computer set up, and with our phones. Never an issue at home or in the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your guys knew what they were doing. They were in and out in no time. Very knowledgeable about the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very much worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV installation was well worth the money! I had purchased an 85" TV, and there were two installers that came and removed all the boxes, carried the TV up a set of stairs that had a sharp turn, installed the base, and placed on my TV stand and made sure that the TV worked to my satisfaction before they cleaned everything back up. They also were able to remove the old TV that had stopped working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great very nice guys, actually they came a day early. And done a wonderful job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs. c.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable! And professional. Called me to let me know they were on the way. Knew our community so that was good. Bought the 2 year contract and glad we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employees showed up on time and correctly installed and adjusted my new TV, moved the TV it was replacing to a different stand, and removed my very old TV for recycling. It's been a pleasure having Geek Squad come out for two TV installs and an appliance install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called in advance as promised & was on time. He installed the tv & connected to tv service, bluray, soundbar & home network. He didn't leave until we were satisfied that everything was working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very friendly and professional. They set everything up and made sure i was ok with everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast and done correct.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech knew just what he was doing. Added on internet. The tech did the best I had ever had. Could not believe how fast he set up thew TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed 65" TV and sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was friendly, polite, thorough, careful, and knowledgeable. Instructed me on remotes, menus and features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brianna was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up agents were the best! Brianna was so knowledgeable, friendly, and helpful in explaining all aspects of the new tv I purchased as well as answering any questions. Her helper was also extremely friendly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connected it up ok. Was worth it for the delivery, unboxing & connections. Saved me about 30 minutes. Instructions on controls was good. Installer did not connect the sound bar to the internet & download the latest software. I needed to do that myself to troubleshoot a loss of sound issue. (Thank you internet)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Team completed this Install Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team removed and replaced my Wall Mount TV and hooked everything up and ensured everything was in working order before leaving. No Mess was left behind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. They made sure I knew how to work the tv and all the extras, They were courteous, pleasant and I would love to have them install anything else I purchase. Very neat. Took cardboard and packing with them. Left no mess whatsoever.

    I would recommend this to a friend