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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 18,776 reviews
  • Rated 5 out of 5 stars

    EXPERT TECHS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable and made sure everything was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up the big screen TV and ensured we were able to connect to our wireless and download and view all of our applications. They were both very cordial and efficient and took away all of the packaging material. We will use the home delivery service again in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Effecient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have installed this myself but it was way easier to have a tech do it who's done it umpteen times before. She had a few tips for using the TV, installing the sound bar (when it is delivered) and was a pleasure to deal with in all regards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite & professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael & James did a great job . They were both very polite and professional . I would highly recommend them and would definitely use their services again . Thank you to suck kind & helpful young men !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv installed by geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two wonderful technicians install my new tv quickly and efficiently. I love my new tv and was so pleased with the help and service by Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing service!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy’s weee more than professional, but still so down to earth and so friendly!! I had an absolute excellent experience! It was also worth every single penny to have it done professionally and I would do it again!! ⭐️⭐️⭐️⭐️⭐️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv hooked everything up and were very kind to the fact that i am not very tech savvy they were great gentlemen to have in my home . if i ever need help i hope i get the same 2 gentlemen i couldn't have done it without them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very polite, effective and instructive techs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad installed Netflix and my computer to TV's. great help for this senior who is NOT tech savvy. Also supplied advice as to other computer questions /concerns. Super polite and patient. Thanks and LOVE the Geek Squad Vans!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation service was the best! The rep called fist and was very professional and efficient! I would recommend him for sure. He called the office regarding a needed change in the install request, it was seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly and correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, personable and effecient. Great tecnician and installer. Done correctly and quickly, no mess left behind either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy total tech Great service provided by total tech. Absolutely loved it and it’s worth purchasing honestly. No hold times for calling total tech as well but definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was very helpful. He was efficient, respectful and did a very good job in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up our new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers connected our TV, connected other items to TV and gave us a good explanation of how to use the remote!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID GREAT SET UP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK SQUAD saved us from countless hours of do-it-yourself agony. It was clear that they had set up countless TVs. They explained how the equivpement worked and stayed with us, coaching us on how to use the equipment. Now, I want them back...I've decided to mount the TV on the wall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Super Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents repacked my old TV after removing from its location. Then set up the new TV and did a real job providing operational instructions. Good crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife got this for Father's day and it was the best gift ever. I've been meaning to get my TV connect and setup completed since we moved into our new place but time has just not been my friend. This took the headache out of trying to fit it into my schedule and now we can enjoy our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the TV and it works good. They were very nice to me. They gave me good instructions to help me understand how the TV works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desmond did a great job. He was fast and friendly, and explained everything he was doing while doing it. Didn't take him long to have me understanding how to use the new system the way I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed a streaming service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek service was timely and on time. The person doing the install was knowledgeable and took the time to explain what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy who came to set up our tv was awesome. He was very patient and showed us how to use the remote for the t.v. We also had speakers from our old tv and he showed us how to use them with the new t.v. Awesome service!!!

    I would recommend this to a friend