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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 18,772 reviews
  • Rated 5 out of 5 stars

    "Excellent Job"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad that installed my tv was great. Customer service skills was excellent. They set-up my tv and explained everything in detail to me. They made sure the picture was set just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality set up. The installers we on time, friendly, and competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agents did a great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and made all the connections. They were quick and left everything in perfect condition. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent setup my Television and connected all devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Samsung 75 Inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and his team member are excellent representatives of your company. Their installation was seamless and their explanation of the TV were above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent James was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent James did a fantastic job setting it up. He was very knowledgeable and polite. You should give him a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very impressed with this geek squad of ONE !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thank you , Cam , for your professional delivery and install of my TCL65Q Roku , you went the extra mile with your explanations and advice on enjoying my new tube, my salute to the "independents" !

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Thomas. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Excellent geek squad installation of our new LG tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was excellent, very professional and a pleasure! He spent time making sure we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed all components perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable techs. Explained everything thoroughly. Made sure I could operate all components. Very polite and friendly. Will definitely use again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Transaction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Communication great with when the TV would be set up.. Young man who came knew what he was doing, very efficient and answered all question I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made my life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad offered great communications in advance about exactly when they'd show up, and they were on time. Squad member was pleasant, well informed, and quickly set up television, connected it to internet and DVD, and took away old set. He was very clear in explaining everything. Well worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth being a member

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional. They exercised caution to care for my home during the install and explained every thing I asked them until I felt comfortable with the TV and its operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed TV on a stand along with sound bar. TV was connected to existing equipment (cable, DVD player and Firestick). The installation went well. Agent made good suggestion about using Netflix.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV-- LG Geek Squad guy was very helpful. Nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly service. Connected everything as I wanted it, even suggested a couple of improvements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mitch did a fantastic job installing and then explaining our new TV. He answered all of our questions and installed two new TV’s we had purchased. Tom

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung S90C review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing for the price. The only reason I gave the review four stars is the tv's menu. Navigation takes to long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff was so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only did Jeff from the Geek Squad set up the TV, he worked with us until we were comfortable using the remote instead of a Roku. Hopefully we can get him back for the next TV replacement!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take away the frustration of hooking up devices.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always reliable and prompt. High quality technicians who quickly setup everything associations with the TV and now it all works. I always rely on the Geek Squad because I know they will get the job done and it all works. Very cost effective in that you don't waste hours of time trying to figure it out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and Capable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who installed this TV also installed my last one and it was a really enjoyable experience getting to talk to them again. And they do such a good job.

    I would recommend this to a friend