Customer Ratings & Reviews

Techs did a great job mounting the TV on the wall and making all the connections. Gave really helpful instructions on using the remote and getting into settings. Cleaned everything up and took the box when they left.

the techs were very good and set up tv in timely manner. I don't know what I would do without Best Buy

Two members of the Geek Squad delivered and set up our new 75 inch tv. They observed COVID precautions. One member remained to program the tv. He was very pleasant and answered all our questions. Well worth the price.

He arrived on time and set up the new TV. He even offered solutions to prevent another cat-astrophe. The first TV was broken by one of my cats. He also removed the old TV. He made sure that everything was synced up. I was very happy with the experience.

The agents set up our tv and connected it to all the necessary items. They were polite and performed over and above their task by moving our temporary tv and relocating it.

The two agents who last came to my home got my 55-inch QLED TV installation right. The first two were limited because my DIRECT TV equipment needed an update. Second two that came out had shoes covered when walking into my den and started by checking out exactly what they needed to do, organized their tools accordingly and then explained totally what they were going to do and explained as they went along. They assured me confidently they were gong to have everything set up properly and I could relax and leave the task up to them. AND THEY DID EXACTLY WHAT THEY SAID THEY WOULD DO.; leaving cords neatly wrapped and my den clean and neat as they found it. I WAS SO VERY PLEASED WITH THESE TWO TECHNICIANS THAT IT MAKES ME WANT TO,PURCHASE MORE ELECTRONICS AT BEST BUY. When I do buy more things, I will wait longer just to have these two Geek Squad techs come again.

Excellent job! Installer was precise in his work and explained step by step what he was doing Thank you.

The Squad member did a great job in setting up my TV. He answered all my questions. He was very nice and professional

Tech did an excellent job. Explained everything. Five stars.

Glad we added the Geek Squad delivery/setup. The guys were friendly and respectful. They worked together efficiently and before we knew it the tv was all set. The guys recommended the Logitech universal remote to replace the 4 we would have to use and we do not regret the decision!

Geek squad were efficient and knowledgeable and fast.

My installer was very quick about this install and was very knowledgeable about this TV and all its software and hardware. I am very pleased with the Geek Squad!!

The Geek Squad are knowledgeable and efficient. They were friendly and helpful in getting our audio system up and running smoothly. I would recommend them to everyone and wouldn’t hesitate to call them again if we need help.

I paid extra to have a "pro" install my new Samsung 65" tv and a Yamaha RXA2A to my system. What I got was a delivery person who need my help setting the tv and receiver because he could not understand the directions. Go figure-ya pay for this and they give you that.

The agents did a great job setting up my tv, they connected to the internet and connected my Roku also. And in addition they were very kind to move my other tv into another room. And they also gave excellent service during the entire process!!

Benjamin and Brandon did a great job! They dealt with each problem is it arose and I am happy to say they solved it!

A great guy came and set up my new TV... excellent technician and outstanding Geek Squad service as always... you guys are great and I have used Best Buy and Geek Squad for years.

Set up. My TV and connect the devices did a great job.

Service was fantastic! They had to switch two TVs around and reprogram some outdated Logitech remotes and I was so very grateful they were able to do that! So yay for them! Five stars for sure!

This 65 inch OLED eco TV by LG is the best TV picture we have ever owned and sound quality is excellent. Tom&Kathy Monaco