Customer Ratings & Reviews

Great TV-- LG Geek Squad guy was very helpful. Nice

good dudes, they know what they are doing. It was worth it to me due to the size of the TV to have setup.

The agents were professional and courteous setup the tv and everything worked perfectly

My TV was set-up on a TV Stand. That was easy. The setting of the internet connection and showing me how to navigate the remote was clear, but I had to have another tech come and activate the Sony remote because using just the Direct TV remote was not working properly.

Had a wonderful experience with the techs from the Geek Squad. They were both so knowledgeable and easy to work with. Well worth the extra money.

The agent came and removed my old heavy tv and hooked up my new tv and dvd player. He was great. He even programmed everything for me and showed me hot to use the apps. Great. He wore a mask and was respectful of social distance.

Dave Schwartz was great, he had everything set up in no time, helped us get the new TV connected to our WiFi which we hadn't done on our old set. He was helpful in showing us how to use the remotes and where to find all the things we wanted to access on our new TV.

The Geek Squad installer was as helpful as anyone might expect. He not only set up everything quickly and correctly, but he also explained what he was doing and what we need to anticipate from the TV we purchased. He couldn’ have been more accommodating and more capable.

The Geek Squad team came to our house right on time and called as well as texted prior before arrival. They were very careful in our home & even put on booties over their shoes. All of the boxes and residual materials were cleaned up and taken away. Very professional job.

The agents mounted and installed updates on the tv

very pleased with best buy from salesman to the installing tv.

I was anticipating being disappointed by the installer and was immediately impressed when he put booties over his shoes when he came in the door. Everything got even better from that point on. Good job, very professional without being stiff. Altogether an excellent job.

The installers from Geek Squad installed and connected my new TV quickly and expertly. They also moved the old TV to a new location and installed and connected it with the same efficiency as they did with the new TV.

Geek Squad installation of my new LG OLED tv evo was good. The person knew a lot and I was pleased with all of it. I asked questions and he had answers

The installer came on time and was very efficient. He walked me through the operation and answered all my questions. He unboxed and set up the TV on my cabinet.

Did a great job. Were very thorough and knowledgeable. They answered a lot of my questions and fixed my issues. Even issues that were items purchased at best buy.

Remarkable service. Was a little pricey having this delivered and set up but totally worth it. Very nice and connection and set up was fast, they answered all of my questions and very professional. Thank you Best Buy, Markus and Billie.

They called in advance, asked all the right questions. They arrived as scheduled, took out my huge old CRT TV (down 4 flights of stairs), then set up the new TVs and a soundbar. Totally professional and responsive to my questions and concerns. Highly recommend the Geek Squad.

Television wall mounting went great! I love it! Great to have in the protection plan!

Team was on time and very efficient and patient Showing us how to operate the new tv.