Customer Ratings & Reviews

This 65 inch Samsung Tv is fantastic. The picture is quite clear and crisp. When watching you feel as those you are part of the movie, etc. Amazing! However I could not give it 5 stars because the sound is skipping and pausing whenever I turn it on. It occurs throughout viewing experience. The Samsung sound bar has been replaced as well as the TV itself and this pausing behavior is still happening. It is very frustrating! I love the tv but now am exchanging it for another comparative brand: LG C2.

The contractor was prompt, knowledgeable and polite. Thanks!

the guys were very professional, respectful, and answered any questions we had..

Fast, friendly and professional service. The Geek Squad Agent handled everything, connected all devices, gave me a quick tutorial and even hauled off the boxes and packing materials:)

may be the best purchase i have made at Bestbuy, having the geek come out and hook up my system was eyeopening. I read all the manuals before he came, and he had far superior knowledge than the manuals. Super good job, good service and very happy i pulled the trigger on this

The installers were prompt, polite, clean working. we were very pleased with there installation.

Great TV with beautiful picture. The installers were great and were able to tell me other useful information. They were professional, courteous and on time. Great service guys!

Easy to use controls. If you cant see all the control buttons or you're not sure which one to press, (as I am sometimes) you can use your voice on the control and it listens and makes the correct changes. The extra money this TV costs is worth it.

unboxed & put together tv. cleaned up & setup tv. removed old tv as requested.

Professional, helpful, excellent teacher! I would highly recommend this technician!

The agents mounted my tv and connected it to all of our devices. The agents were on time, called ahead, and were very pleasant to work with.

Our installer did a fantastic job. Very courteous.

Cody installed my TV and did a great job and was very knowledgeable and answered all my questions. He was also very pleasant to me and my wife when we asked simple questions.

The installer mounted our tv and connected all devices as needed.. very friendly and explained all options for the operation of the remote ...

Geek Squad installed my new TV and connected all my other devices very quickly. They were very professional and courteous. They did a great job showing us how to operate the new TV and were very patient making sure we understood the instructions.

Arrived promptly, on time. Geek Squad technician was very knowledgeable and new what he was doing. Very happy with the service

TV set up, connected all devices and showed how to operate, plus had me use remote to be sure I got it.

The agents put my new TV together and set it up. Went very smooth.

my tech was on time, friendly and knowledgeable.tv was installed and programmed in a short time.stayed until i was satisfied everything worked ok.my old tv was taken to be recycled.

Geek Squad set everything up for us and showed us how to use it. We are very satisfied with them.