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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. He was very professional and prompt. He arrived on time and answered all my questions and did a great set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job of setting up my new TV in my living. He even moved to old one to my bedroom and set it up there! He was very good and helped me get the TV hooked up to my router for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent from Geek Squad was able to set up my TV properly and connect to the headphones and DVD player I bought. He was very professional, friendly and definitely knew what he was doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have done it without them. They were very knowledgeable and helpful. They answered all my questions and concerns and I was very pleased with all their work. Would not try this without them. Very courteous and cleaned up well afterward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad representatives were great. They spent as much time as needed to set up my new smart TV and the DVD player.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Stayed extra time and moved another tv for me and then helped set up other devices...great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very professional and helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service technicians were very professional and helpful. Answered all questions showed us items we didn’t know could be done with new TV:-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my new tv, set it up, tolerated my forgetting my password, showed me basics. Very happy with the whole thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was professional, curtious and patient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents arrived at specific time agreed upon and connected the supplemental devices without issue. Agents were patient and thoroughly answered my many questions. Highly impressed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great quick and easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came on time set my tv up quickly and set all my channels for me. Cleaned up and took my old tv away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and advice from technicians. They actually suggested changes to my purchase that saved me money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful Geek Squad Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents quickly put together my TV stand, connected up my TV, and showed me how to work everything efficiently. They were knowledgeable and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend signing up for Total Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the yearly fee, installed dash cam in my car and retired my home theater and so that it’s super efficient and presentable now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pre-visit communication and agent arrived when he said he would, set everything up for me, took away my old set and stayed until I was comfortable that I understood all the features and that those features were working properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who set up our new TV were very knowledgeable and helpful. They helped us through understanding how to operate every aspect of our new TV before they left our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME T.V

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V has the clearest picture I have ever had.And the set from Geek squad was awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fast service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    chris setup the tv quickly. got everything synced. saved me a lot of time and headache! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agent install my TV. Quickly accurately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent I assemble my tv and connected all the devices. It went out of his way.Let me answer all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent and fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tech that came to the house to install our new tv - take out the old tv and connect up our soundbar! have never had such a knowledgeable young man, that was so patient and very courteous. I appreciate all his help and patience with us! thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very good. He arrived earlier than the set appointment which was great. Installed the Tv and explain how to use it. I would recommend this service to all of my friends. I'm very happy with the service. Job well done!!!!

    I would recommend this to a friend