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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 166 Showing 3,301-3,320 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agent wa very friendly, knowledgeable and professional. He installed new TV and showed us all the features and explained how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed A Little Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordinarily I enjoy installing my audio and video equipment for myself. I really don't have very elaborate setups. But my new 65" TV is just a bit too much for me to handle alone. The BB installation crew was fast and courteous, proving that "practice makes perfect".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek squad service...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents set up my TV and explained many of the features. They also hooked up mu current surround system using a HDMI adaptor. The agents were polite and considerate and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Delivered and Installed My New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered, assembled, and installed programs on my new smart tv with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV installation from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad associates did an excellent job mounting my Sony TV on the provided Sanus stand. They also wired it into my existing home theater audio equipment and set everything up. It was a thoroughly professional job and I am very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My geek squad guy was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was excellent. He set up my TV and did a great job of explaining things to me. I had a couple of general questions about other TV's and he answered those also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad removes frustrations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job. For our limited knowledge of setting TV up ourselves, so worth having Geek Squad doing it all for you. Took care of programming TV to our U-Verse remote as well. We've run into issues before so It's worth every penny to have Greek Squad handle it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up and intall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech Stayed extra time and moved another tv for me and then helped set up other devices...great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected install Direct TV Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for living room and good quality television set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad will here as scheduled. Did a great job and setting my TV up and showing me how to use. Did have to call in with a question later, because I forgot everything we talked about. Very friendly to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated version of the tv I purchased from Best Buy 9 years go. I am very pleased with this version, as the color and the detail is an improvement from my old set. I am very loyal to Sony televisions, and this version has lived up to my expectations, I also paid $1000 less for this version than the one I bought previously, so this is a win-win for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was outstanding setting up the TV. They were very knowledgeable about all the fine details of making a complicated TV perfect. Worth every penny. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were great! On time and very knowledgeable in the device and my surround sound setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth and easy installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and set up of our new TV was done flawlessly. Installer was knowledgeable and very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth every dollar. The 2 guys came with my purchases and had them set up in no time. They also provided helpful tips to the operations of the TV & Soundbar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we added the Geek Squad delivery/setup. The guys were friendly and respectful. They worked together efficiently and before we knew it the tv was all set. The guys recommended the Logitech universal remote to replace the 4 we would have to use and we do not regret the decision!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service rep was on time!!! and excellent!!! He did an excellent job and reviewed everything about the TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting every thing up, very polite too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tchnician was fast and very skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived promptly, on time. Geek Squad technician was very knowledgeable and new what he was doing. Very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was on time, set the tv up and walked me through its use He also gave tips for better reception.

    I would recommend this to a friend