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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 167 Showing 3,321-3,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad is courteous and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed and setup the TV quickly. They had it running with my cable provider and gave me a run down on how it works. They then picked up all the wrapping and plastic and left with everything neat and tidy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation by geek squad employees.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the tv and sound bar quickly. They went above great customer service to answer my questions. Very professional and knowledgeable. Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The square instaled my TV and sound bar perfect. \

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The square unboxed and set up both my TV and sound bar and set up the Verizon internet . They also relocated the existing tv to a different room. I was much appreciated

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad is awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv I have seen yet. Sound is really good without a sound bar. Only one thing, on some shows if it is night then you are looking at a black screen with just sound. Not many shows but a few we have seen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were polite and informative completed the installation quickly and moved on to their next project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked on my computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Geek squad are very good at all i need to have done. I like to have Robert in my at anytime. I trust him and he is doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent with the Geek Squad was very professional and polite. He was GREAT !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT AGAIN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dynamic duo set quickly and efficiently. Knowledgeable and polite--excellent installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and setting up my 65 inch television. They were kind, professional and cleaned up after the job was complete. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hooked up new TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad hooked up our new tv. Absolutely knew what he was doing and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KenF

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my new TV quickly, he set it up and demonstrated how to use it, Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job setting every thing up, very polite too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an updated version of the tv I purchased from Best Buy 9 years go. I am very pleased with this version, as the color and the detail is an improvement from my old set. I am very loyal to Sony televisions, and this version has lived up to my expectations, I also paid $1000 less for this version than the one I bought previously, so this is a win-win for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad with a smile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the TV delivered and installed by the Greek Squad members. They kept me informed, came at the time scheduled, and performed all the services requested/ordered/expected. We're glad with our decisions and happy with the experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 installers were great. Both mask protected and were very helpfull in explaining everything. Showed us how to work the smart tv and how to go to netflix and back to direct tv. Glad I spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, had the TV set up and working in no time. They took the time to demonstrate and explain all the functions and even helped me with the connection of a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready, St, Go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was both professional and efficient. Could not have been easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid job by the squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my new TV, speakers, and home theater setup all installed by the Geek Squad. I'm usually pretty cheap and like to do it all myself, but I'm glad that after spending all the money I did on the products that I had professionals install it. They did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The third party contractor arrived around the time we had scheduled. He was extremely nice and professional. However, they clearly underestimated the job because they only had one person come. The technician could have definitely been more efficient with a second person, but they set it up perfectly fine nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person was knowledgeable and friendly. Everything was done in a timely manner and he answered any questions I asked.

    I would recommend this to a friend