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Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 168 Showing 3,341-3,360 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV Connect and Setup for my Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you get as old as I am, having a TV delivered, connected and setup by the Geek Squad was a real blessing. I would have bought the TV much sooner had I known this service was available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV instillation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and connected it to all of our devices. The agents were on time, called ahead, and were very pleasant to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Technical Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up my 4K TV was excellent. The agent was very thorough and explained everything as well as checking the set and hook-ups. Everything worked perfectly and the picture is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup of our 75 inch Vizio was great. They arrived when they said they would and were very professional. Explained the workings and setup to us very thoroughly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer did a great job doing the hookup of tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer mounted our tv and connected all devices as needed.. very friendly and explained all options for the operation of the remote ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed our new Samsung TV. Excellent installation and adjustments. (Relatives have a Samsung that they installed themselves and the picture has never been right.) When our tech-savvy son is not available, we are very grateful that the Geek Squad is around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service -

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remarkable service. Was a little pricey having this delivered and set up but totally worth it. Very nice and connection and set up was fast, they answered all of my questions and very professional. Thank you Best Buy, Markus and Billie.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up Quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my new TV with ease and care! Very friendly and helpful and they took their time to answer all of my questions. I high recommend them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed 2 TV's in an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed 2 TV's. Set them up and cleaned up in 1 hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my Geek Squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent set up my new TV & connected my DVD player & took time to show me how to work the ROKU U-tube channel, so I feel like my system has been UP graded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completely professional.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, thorough, and extremely friendly. They knew what they were doing and made sure I understood everything i needed to know. They answered all my questions about my purchase and advised me on future purchases. VERY pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Team unpacked, setup and connected all my devices, and ensured my understanding of how to operate was adequate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up was best idea ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dave Schwartz was great, he had everything set up in no time, helped us get the new TV connected to our WiFi which we hadn't done on our old set. He was helpful in showing us how to use the remotes and where to find all the things we wanted to access on our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready, St, Go!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was both professional and efficient. Could not have been easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Showed me how to navigate remote, nice guy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman, made feel at ease, as I had ready took out of the box and connected the feet. It was ready to be connected. Casey was so nice. I think that the right spelling. He called first, was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex, of the geek squad, did an efficient job installing my new TV and explaining all the details, and removing my old set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents called to let me know when they would arrive ,they were knowledgeable , they made sure the T V placed in a safe area ..they made sure i was happy with tit's location They were courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my gaming devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The super awesome agent did a great job installing cables, wires, mounts. Brackets. Remote control and he made sure everything worked very very very well. I would hire him again. He was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech help and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installer was as helpful as anyone might expect. He not only set up everything quickly and correctly, but he also explained what he was doing and what we need to anticipate from the TV we purchased. He couldn’ have been more accommodating and more capable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionalism, knowledge, focus...Thank you

    I would recommend this to a friend