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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 171 Showing 3,401-3,420 of 18,776 reviews
  • Rated 4 out of 5 stars

    Good job, just late on the appointment time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth having the Geek Squad deliver and set up the TV, I'm not a technical person, just getting it out of the box was amazing to me. They did a great job hauling my old rear projection TV out and putting the new TV in place. I was a little disappointed that they didn't come within the 4 hour delivery window but all & all very good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV that is really smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guy and very helpful. Smooth installation and helpful advice on stand. Appreciated his help. Kept it simple and it all works now. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All was installed on time and with no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was great…guys were kind and friendly. I had no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were totally knowledgeable about my soundbar system and additional rear speakers to get adjusted and working perfectly for my new Sony 75” tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little TV and Great Geek Squad In-Home Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this television for a small space in my home. It is the perfect size and has a good picture. The Best Buy Geek Squad team was timely, professional, and courteous. They efficiently connected the set and answered my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    <The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad best in nation, could not do it picture quality and sound without you guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, very thorough and professional. Explained everything they were doing along the way. Answered all our questions we had during the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new OLED TV and was sure glad that they hooked this up and got it running before they left. There is so much it does and while I like tinkering with it I feel a lot better after they walked me through it. It cost me a little but it was money well spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was great!! He went over and above setting up my mothers new TV. He was very friendly and professional!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an exchange. The agents packed up the exchange and installed the larger TV. They did this efficently but did not program the TV and DVD player. I have to choose the one I want. Before the default was xfininity on my TV. Now it comes up by HDMI input.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent set up my TV and connected the TV to my wifi and set up my kids PS5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squyad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were vey professional and did a great job of setting up the tv. They explained everything in a simple to understand way. They did not leave until they were sure i understood the operation ofm the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Damieco is a Rock Star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damieco was super great. I had multiple issues trying to get my tv delivered and installed scheduled together. My installation was scheduled before my tv was going to be delivered. She rearranged her schedule so I could get my tv installed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have two appointments because the feet that came with the tv were too long for our mantle. Both technicians were very knowledgeable about what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. I recently ordered a TV for my parents online and had the geek squad install and remove their old picture tube TV they were very satisfied with the service and very clean and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came to our house. Showed up on time. Very efficient and knowledgeable about setting up TV and soundbar and pairing with our home network. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad boys were great. Friendly, knowledgeable and prompt. In addition to assembling the stand about 10x faster than I would have been able to do, they walked me through all the features of the new t.v. I hope Best Buy appreciates these guys as much as I do. They're exactly the kind of people who'd any business would want dealing with their clients, face to face. A million thank yous to both Geek Squaders who really made my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, patient, thorough. And quite pleasant. That's how I would describe the Geek Squad tech. He took his time, answered my many questions, and made sure I understood everything before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came before there schedule time with were plus for me. They did great job installing the Samsung tv.

    I would recommend this to a friend