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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 18,772 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys set up my tv and made it much easier to use. I hsd movrd and the tv is too big for me to get out of the box by myself. The agents were vert friendly and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad was very efficient !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Agents set up the, explained what they were doing. They were very efficient. I was glad I had them do the inspection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The members of the Geek Squad are awesome. They install efficiently and effectively, are professional and addressed all issues with our TV, Amplifier, Speaker hookup with xfinity service. We would use them again on our next move or a new purchase. Well worth the money for the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer, I don’t remember his name, was very helpful, easy-going and kind to my 93 year old mother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wonderful amazing 65 inch tv sony bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic set up our new tv so nice and helpful geek squad is great first time using them it was so worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were effecient and friendly. They knew what they were doing and went about their work very knowledgeable. I would use the Geek Squad again if needed. The cost was well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JackieP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Samsung 65” Tv and Samsung sound bar and decided to have Geek Squad set everything up; great move on our part. Michael H and his sidekick Dillon coordinated everything , came out did the install and walked us through everything we needed. Being 75+ years old; we are not really literate regarding all that needs to be done! These guys were fantastic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assembled the tv cabinet and then connected the tv to cable and also our surround sound. They explained the functions of the tv & remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an amazing job! They were polite and professional!…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy came early and set up my new tv he was great showed me how to work the remote i am very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service on all work they did with good placement for my new big screen on tv table stand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is indispensable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad arrived at the appointed hour, unboxed the TV, set it up, made sure it worked and explained the various functions. Both agents were professional and knowledgeable. It was as easy an install as I have ever experienced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was wonderful and very knowledgeable and directed me to the perfect smart tv for me. The techs who delivered and hooked it all up were wonderful....had it all done in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    L Nichols

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with all the people who have come to our home,they have been friendly and very knowledgeable as to do the job at hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Delivery Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that made the delivery, did the unboxing & installed it’s stand. They did a great clean-up job & disposed of the box & all packing materials. I highly recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great friendly professional with great knowledge of product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and efficient. I appreciated an overview as well as specific information on how to operate the new tv and streaming service. Excellent representative of Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who set up our new TV were very knowledgeable and helpful. They helped us through understanding how to operate every aspect of our new TV before they left our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An Experience that was Better Than Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife tried to talk me out of hiring the Geek Squad to deliver and set up our new TV. I promised her she would be glad that I did this and boy was I right. Hamilton from the Durham NC Best Buy delivered the TV, followed all of my wife's OCD COVID restrictions and did a perfect Job installing and setting it up for all of the "extras" - better than perfect. Hamilton even stayed around to check our other TVs from Best Buy - that I set up myself - but Hamilton was able to add features of which, I was unaware. Also, I am a huge COSTCO fan but realize that if price is not your biggest issue, Best Buy and the Geek Squad give you that extra quality at a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    <The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad best in nation, could not do it picture quality and sound without you guys

    I would recommend this to a friend