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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 173 Showing 3,441-3,460 of 18,776 reviews
  • Rated 5 out of 5 stars

    Prompt professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called before arriving and arrived on time. They were very competent, professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were excellent -- very considerate. They efficiently and patiently connected my tvs, addressed any concerns and made sure were working prior to leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service. Technician set up the TV, removed the old one and answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install was seemless.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technican was knowledgeable, neat with his work and he completed the setup task very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They guys were fantatic! Took the time to show me how it works, things I can do and answered my questions. They didn't leave until I was 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set my TV on my new stand and connected all the components. They checked out the TV and made sure everything worked. They connected the TV to my network. They were very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JackieP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Samsung 65” Tv and Samsung sound bar and decided to have Geek Squad set everything up; great move on our part. Michael H and his sidekick Dillon coordinated everything , came out did the install and walked us through everything we needed. Being 75+ years old; we are not really literate regarding all that needs to be done! These guys were fantastic!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tv was installed works fine even has a better picture than the old 1 installers were very good and on time and showed the operating features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service person was very professional. Arrived on time. Promptly introduced himself. Explained every item and made sure I understood everything before leaving. And left his number incase there were questions later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were on time and brought all the correct devices with them. They were very knowledgeable and helped me make some choices in the setup process. Everything worked right the first time. Happy with my decision to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Putting my tv and tv cabinet together for us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was wonderful and very knowledgeable and nice and very nice we were so happy putting everything to gether for us were recommend him to others we give a 5 star review excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You can count on the Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geeks and in one word, they are Awesome. If you want your equipment installed in a workable, neat, and functional way, the Geek Squad in always there to help. These guys really know what they are doing. USE THEM!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professionalism, knowledge, focus...Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gary and Craig did a fantastic job installing my 49 inch Samsung TV. These two members of the Geek squad do exceptional work and go out of their way to make the customer satisfied. This is the second installation completed for me by Gary and Craig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker was very polite, capable and professional, did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In-home installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new Sony BRAVIA OLED TV and Sony blu-ray player and hooked up the cable box as well. Excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad - Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful. Very dedicated to getting it right and to my satisfaction. I couldn't have asked for better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad exceeded expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job. Worked quickly and were professional. Answered all my questions and then some. I would definitely recommend them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs 4 HDMI Slots On Samsung 65" CU 7000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" SAMSUNG 4K Tizen Crystal UJD cu7000 Picture is Good, and an Excellent price. However: ALL TV Sets Should Have at least 4 HDMI Slots, because You Will Need Them.

    I would recommend this to a friend