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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 18,772 reviews
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech did a great job of setting up my new TV in my living. He even moved to old one to my bedroom and set it up there! He was very good and helped me get the TV hooked up to my router for streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad came as promised & installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does everything as advertised & more - Listening to radio on a Roku App right now & it sounds great - No need to add a soundbar because the sound is so Hi Fi stereo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were both very nice & knew what they were doing when setting up my new TV. I recommend using the Geek Squad for any setup. They never disappoint!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad set up all systems expertly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team delivered my TV and DVD Blue Ray device, set up the TV snd connected all associated electronic items, assuring all worked properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on -time, professionL. Answered all my questions

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up of 65“ LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing TV was okay but not enough time for teaching elderly on the use of the remote. Of course the men knew what to do which was good but this should include more time on use of remote for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony TV and the Geek Squad set it up with care as if it was their own. They patiently showed me the features on the remote and how to use my new Sony soundbar and DVD player. No Complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    may be the best purchase i have made at Bestbuy, having the geek come out and hook up my system was eyeopening. I read all the manuals before he came, and he had far superior knowledge than the manuals. Super good job, good service and very happy i pulled the trigger on this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite and knowledgeable service rep.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep arrived on time, unpacked the tv, and set it up. Later, we needed the color adjusted and he returned to fix it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good work by the associates.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associates assembled the unit, made the required connections, set the input labels according to what was available, and made sure everything worked OK -- they were quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen who set up my TV were on time and efficient. They answered my questions and got my TV up and running quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up TV with associate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up the TV on our TV stand and downloaded the apps that we needed he was very excellent and what he was doing and knew a lot about what he was doing very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the setup of our tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Big Screen TV Setup/Connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agents, all three of them, were most helpful and efficient at setting-up our new tv and getting it operational for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only set up the TV, instructed in use. Plus, he was able to make my existing wall mount work with this smaller unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV and stand set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV with swivel stand was assembled and connections to cable and Roku were completed. The agent answered many questions for me and guided me through the menu so I had an understanding of all menus. All packing materials were neatly removed and my 14 year old TV safely removed. Money well spent! Thank you!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up was fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for the TV setup. Your Geek Squad service was exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CK Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moises did a great job of setting up the TV and instructing us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad boys were great. Friendly, knowledgeable and prompt. In addition to assembling the stand about 10x faster than I would have been able to do, they walked me through all the features of the new t.v. I hope Best Buy appreciates these guys as much as I do. They're exactly the kind of people who'd any business would want dealing with their clients, face to face. A million thank yous to both Geek Squaders who really made my day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent technician who set up my 55 inch Sony tv. He figured out a complicated setup because of my steaming device. An 11 out of 10!

    I would recommend this to a friend