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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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  • Value

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 18,772 reviews
  • Rated 4 out of 5 stars

    Needs 4 HDMI Slots On Samsung 65" CU 7000

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65" SAMSUNG 4K Tizen Crystal UJD cu7000 Picture is Good, and an Excellent price. However: ALL TV Sets Should Have at least 4 HDMI Slots, because You Will Need Them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an easy install, remove the old and bring in the new. A few screws and done. This install didn't take too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and helpful. TV is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend the geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job mounting and setting up my 65 inch television. They were kind, professional and cleaned up after the job was complete. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert, profesional service from Geek Squad tech. TV was quickly and properly installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt professional installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad called before arriving and arrived on time. They were very competent, professional and pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth having a Geek installer do the setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek installer was excellent--knowledgeable, helpful, and answered all my questions about my new smart TV. Having a Geek installer set up my equipment spared me the frustration and aggravation of doing it myself. I absolutely will use this service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the Best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who came to set up our TV were wonderful and very helpful. They went over all the details of the tv and how to operate the new remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were super nice and knowledgeable. They were on time and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and fixed any problems showed up at time said and called nexr day to see if all was working correctly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy offers installation on large tv’s and we’re so glad we used it. Geek Squad gave us excellent service before, during and after the instal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV that is really smart.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture. Great price. And, the best part was Best Buy delivered set it up for free. The guys were so helpful & polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad moved 1 TV to a different location and reconnected it. They then installed the new TV and worked with us to understand how to use all the features. They were very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great follow up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an initial problem because the base of my new tv was too wide to fit on my cabinet. The Geek squad explained my problem and helped me find the appropriate base on amazon. Then the squad leader arranged (without my needing to do anything) for a follow up visit (at no charge). I couldn’t be happier with the geed squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents mounted and set up my equipment and were very helpful on how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did an amazing job. Sure, it’s expensive but it’s not something I could do on my own. Very informative. Pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were very nice and professional, the tv was installed perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new tv in bedroom.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciated the work done by Geek Squad team. They were friendly and efficient. Very helpful in making sure I understood how new set-up would work. Also helped me understand new remote operation. Job well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung QN90C

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up TV, with internet connection, and the cable remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were thorough in diagnosing the issues affecting our system after remodeling, ensured everything was connected properly snd working without any issues these guys were great

    I would recommend this to a friend