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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18772 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 18,772 reviews
  • Rated 5 out of 5 stars

    Perfect installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys that came out were very professional. They installed the system and showed us how to operate everything. Answered all our questions and cleaned up after themselves. I would highly recommend the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were timely friendly an had great input on the initial setup an offered more information when asked. Very good customer service and care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan and Rickie installed and set up my TV quickly and efficiently. They were friendly and explained all the features and how to use the remote. I was very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GeekSquad installer was very friendly and professional. He set up the tv and made sure it worked perfectly. He explained everything about the tv to me and made me feel very confident in the setup.. Couldn't have been a better installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and hauled old one away-GOOD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv VERY NEATLY along with moving an older TV to another room ___ GOOD work all around!!!! We later called one of the installers for some program info. He was very cordial in his response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was fantastic! He was fast and good at explaining how things work. He was on time and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth it if you're an old lady :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding and worth the price. The guy was very nice and social. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks took two of my monster TV's away and set up my large Sony Oled in the existing space. Everything went smoothly and professionally. Unfortunately, cannot use my DVR player because it's an antique. Will be in to purchase a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed our TV. Had to have a second geek squad come. He was very knowledgeable and explained so we could understand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and setup quickly and cleaned up very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys. Delivered as scheduled. Fast and friendly. I will recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything went great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up my TV as well as all of our components. They went the extra mile to work on are Sony TV box to get it set up as well I was very impressed with the time that they spent to make sure everything was working perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is courteous and competent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unboxed and setup the TV quickly. They had it running with my cable provider and gave me a run down on how it works. They then picked up all the wrapping and plastic and left with everything neat and tidy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    SUMMARY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech wass courteous and competent. However, he showed up unannounced 5h orior to the beginning of my scheduled time range, catching me off guard and not cable to organize my complete list of preparatory issues/questions. Said he had to make a rush trip to Oklahoma so I was on the way. Did not hook up my DVD player and seemed anxious to adjust an issue when he thought he was thru even though he did fix the issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saves the day again !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service rep installed and demonstrated my new TV !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team arrived on time, had the TV set up and working in no time. They took the time to demonstrate and explain all the functions and even helped me with the connection of a sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team is professional and friendly. Perfect setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen from the Geek Squad were on prompt and on time. They were very business like and knowledgeable. My wife and and I would never have been able to set up the big screen TV and Acorn. Would highly recommend this service to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sooo helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed our new TV - a blessing for this elderly, tech challenged couple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy home owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was awesome. He made sure that the Sony sound bar, and the Sony blue ray player was all hooked up properly to the Sony TV along with my digital TV box. He went above and beyond to make sure everything was working and hooked up properly with the sound bar and subwoofer so we got the best surround sound. The guy really knew his stuff. I was so relieved after he came to my house to set up everything properly.

    I would recommend this to a friend